AXXUM GmbH

IT Support

• Overall responsibility for the IT infrastructure and its ongoing development
• Contribute to the development of the Group-wide IT strategy, as well as processes, standards, and solutions
• Lead and develop a team of six employees at various locations, primarily working remotely
• Continuously adapt departmental structures to operational requirements
• Ensure the smooth operation of internal network and IT telecommunications systems, including workplace management, in Germany and other European countries
• Ensure the operation and ongoing development of server and client systems in the data center (colocation/hosting)
• Provide first- and second-level support
• Further develop incident, problem, and change management processes within the infrastructure environment
• Develop and implement IT policies in accordance with ISO 27001 and established security standards
• Evaluate and implement new technologies to optimize stability, efficiency, scalability, and security
• Manage external service providers

Head of IT Infrastructure and IT Security