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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in customer service and consulting within a B2B environment, focusing on developing tailored solutions and strengthening customer relationships. Proficient in maintaining master data and supporting invoicing processes while effectively communicating in both German and English.
Highest-signal resume keywords
Customer Service ExperienceB2B ConsultingFluent GermanTeamworking SkillsGoal-Oriented Approach
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Master Data MaintenanceInvoicing SupportProposal CalculationContract Management
Soft Skills
Empathetic ApproachEnjoyment of Working with PeopleStrong Communication Skills
Certifications & Qualifications
Completed Commercial Training
Industry Keywords
Customer RetentionConsultative SupportProduction OrdersDunning Activities
About the role
Key responsibilities & impact- Develop tailored solutions together with customers and provide consultative support from initial contact through contract signing
- Collaborate with Production and Direct Sales to identify optimal solutions and calculate customer-specific proposals
- Ensure complete and accurate maintenance of master data
- Support invoicing for production orders and assist with collection and dunning activities
- Strengthen customer relationships and increase customer retention
Requirements
What you’ll need- Completed commercial training or equivalent qualification
- Experience in customer service and consulting, ideally in a B2B environment
- Goal-oriented and empathetic approach to work
- Enjoyment of working with people
- Willingness to explain and sell services
- Strong teamworking skills
- Fluent written and spoken German
- Good English skills are an advantage
Benefits
Comp & perks- Growth-oriented working environment with numerous development opportunities and flat hierarchies
- Flexible working hours, both in the office and remotely
- 30 days of annual leave per calendar year
- Contribution toward private retirement savings
- Regular employee events
- Regularly changing discounts through Corporate Benefits