Azolver

Telesales

• Actively market the full range of products and solutions to sustainably increase revenue and profitability
• Position innovative digital solutions to support customers’ digital transformation
• Manage and develop an assigned customer base within the small and medium-sized existing customer segment
• Contact prospects and customers by telephone and in writing
• Conduct product demonstrations in the showroom following appropriate training
• Prepare, follow up on, and close quotations and sales opportunities
• Prepare and record order documentation
• Follow up on outstanding customer inquiries, leads, and quotations
• Support quotation preparation and follow-up
• Support new customer acquisition and identify additional revenue potential through cross-selling and upselling
• Coordinate with field sales and other internal specialist departments

Telesales Agent

Operations

• Develop tailored solutions together with customers and provide consultative support from initial contact through contract signing
• Collaborate with Production and Direct Sales to identify optimal solutions and calculate customer-specific proposals
• Ensure complete and accurate maintenance of master data
• Support invoicing for production orders and assist with collection and dunning activities
• Strengthen customer relationships and increase customer retention

Telesales Agent

Customer Operations Specialist – Customer Manager