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Launch Manager
B-Stock Solutions. Own new seller launches from opportunity intake and pilot design through pilot and initial scaling .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in driving seller launches and growth through strategic planning, cross-functional collaboration, and data-driven decision-making. Proficient in managing relationships with partners and applying AI to enhance operational workflows in e-commerce and retail environments.
Highest-signal resume keywords
Seller Launch ManagementCross-Functional Project ExecutionAI Application in OperationsCustomer Success StrategyE-Commerce Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data AnalysisPerformance ReportingProgram DevelopmentInventory ManagementPricing StrategyMarketplace PerformanceOnboarding ProcessesGrowth MeasurementAutomation BuildingComplex Project Navigation
Soft Skills
Excellent CommunicationStakeholder ManagementProblem SolvingRelationship BuildingNegotiation
Certifications & Qualifications
Work Authorization
Industry Keywords
E-CommerceRetailMarketplaceRe-CommerceCircular EconomyReverse LogisticsSupply ChainApparel BrandsFootwear BrandsCustomer Success
About the role
Key responsibilities & impact- Own new seller launches from opportunity intake and pilot design through pilot and initial scaling
- Drive seller growth post-launch by analyzing performance, identifying opportunities, securing additional inventory, and developing high-potential sellers during the first six months
- Manage post-sale relationships with 3PL, donation, and RMS partners as the primary commercial contact
- Onboard partner brand networks, structure programs, and resolve escalations
- Develop launch strategies, including pricing, pilot parameters, and success criteria, in partnership with Sales
- Drive cross-functional execution with Sales, Strategy, Marketing, and Project Management
- Build and improve the seller launch and scaling playbook using data, AI, and program learnings
- Develop category expertise covering brands, inventory, pricing, buyer demand, and marketplace performance
- Report directly to the Senior Manager, Strategy & Business Operations
Requirements
What you’ll need- 5+ years of experience in implementations, early-stage customer success, strategy and business operations, or a related client success function, ideally within e-commerce, retail, or marketplace environments
- Proven record of owning outcomes across a portfolio of accounts, launches, or programs, measured on growth
- Skilled at navigating complex, cross-functional projects and bringing together internal stakeholders across functions to drive customer success
- Ability to drive launches to completion across many stakeholders without direct authority
- Excellent communication skills and ability to represent B-Stock credibly with brands and partners
- Hands-on experience applying AI within operational workflows, building automations or agentic processes for multi-step work such as data pulls, performance reporting, or launch tracking with minimal manual oversight
- Passion for re-commerce, the circular economy, or reverse logistics; experience in e-commerce, retail technology, or supply chain is a strong plus
- Experience working with apparel and footwear brands
- Experience launching and scaling new customer or seller programs from initial onboarding through measurable growth
- Work Authorization required
Benefits
Comp & perks- Competitive compensation packages, including bonus and options
- Medical, Dental, and Vision benefits
- Paid Time Off
- Telecommuting
- Matching 401(K)
- Support for continuing education
- Team offsites, social events, and extracurricular activities
- Snacks, drinks, and occasional box of donuts