Senior Account Manager

B-Stock Solutions

. Own retention and growth of a complex, high-value book of B-Stock enterprise General Merchandise retailers and manufacturers .

Posted 11/7/2026full-timeBoston • Massachusetts • United StatesSenior💰 $85,000 - $110,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in account management and client relations, with a strong focus on driving growth and retention for enterprise accounts. Proficient in utilizing data analytics and AI to enhance inventory management and client strategies.

Highest-signal resume keywords

Account ManagementData AnalyticsSalesforce ExperienceTableau ProficiencyAI Workflow Automation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

ForecastingScenario ModelingContract NegotiationInventory ManagementGeneral Merchandise LiquidationBuilding AutomationsClient ReportingPerformance ReportingGrading AccuracyManifest Standards

Soft Skills

Strong Analytical SkillsWritten CommunicationVerbal CommunicationPresentation SkillsSound Judgment

Tools & Technologies

SalesforceTableauGoogle WorkspaceMicrosoft OfficeAtlassian Tools

Industry Keywords

Retail OperationsSupply ChainLiquidationSecondary MarketsClient Operations

Tech Stack

Tools & technologies

Tableau

About the role

Key responsibilities & impact

Own retention and growth of a complex, high-value book of B-Stock enterprise General Merchandise retailers and manufacturers
Exceed GMV and recovery targets across enterprise accounts
Build 2 to 4 quarter account plans tied to client business goals and identify new inventory and GMV opportunities
Forecast account outcomes and model the impact of changes using Tableau, Salesforce and comparable-account data
Segment buyers, identify demand patterns and use data to recommend strategy changes in client QBRs
Partner with client operations teams to improve inventory flow, manifest standards, grading accuracy, lot-building strategy and fulfillment design
Advise clients on inventory destination, condition and cadence based on upstream sources
Make marketplace recommendations grounded in B-Stock buyer competition and demand
Build AI-enabled workflows for account reviews, performance reporting, client communications and opportunity identification
Mentor newer account managers and share effective AI workflows
Collaborate across Client Ops, Logistics, Velocity and Product and address process or decision issues

Requirements

What you’ll need

5+ years of professional experience in account management, category management or a similar client-facing commercial role, managing a book of enterprise accounts against revenue or growth targets
Working knowledge of retail operations, returns, liquidation or supply chain
Strong analytical skills, including building forecasts or scenario models and turning them into client recommendations
Experience with Salesforce and a BI tool (Tableau, Metabase or similar)
Hands-on experience applying AI in account management, sales or client reporting workflows
Proficiency with Microsoft Office and Google Workspace
Strong written, verbal and presentation skills, including leading QBRs with senior client stakeholders
Sound judgment with incomplete information
Occasional travel to client sites in the US (under 10%)
Experience with General Merchandise liquidation or secondary markets
Experience building automations or multi-step agentic workflows with AI assistants connected to CRM and BI tools
Contract negotiation experience
Advanced Tableau skills; familiarity with Atlassian tools
Work Authorization required

Benefits

Comp & perks

Competitive compensation packages, including bonus and options
Medical, Dental, and Vision benefits
Paid Time Off, telecommuting, and matching 401(K)
Support for continuing education
Team offsites, social events, and extracurricular activities are a staple
Snacks, drinks, and the occasional box of donuts