Licensed Property Manager

B2B Realty

. Own economic occupancy as the primary performance metric across the assigned portfolio .

Posted 11/10/2026full-timeCleveland • Ohio • United StatesMid-LevelSenior💰 $50,000 - $60,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in residential property management, including leasing, renewals, and compliance with Ohio real estate laws. Proven ability to manage owner and tenant relationships, resolve disputes, and drive portfolio performance through effective audits and operational improvements.

Highest-signal resume keywords

Active Ohio Real Estate Salesperson LicenseResidential Property Management ExperienceFinancial Understanding of Rent RollsProficiency in AppFolio and LeadSimpleStrong Decision-Making Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Leasing ManagementEviction Process ManagementDelinquency ResolutionLease ExecutionProperty Compliance OversightTenant Relations ManagementOwner CommunicationAudit ConductingPayment Plan NegotiationPortfolio Performance Monitoring

Soft Skills

Problem-Solving SkillsOrganizational SkillsCommunication SkillsNegotiation SkillsDecision-Making Skills

Tools & Technologies

Property Management SoftwareCRM SoftwareAppFolioLeadSimple

Certifications & Qualifications

Ohio Real Estate Broker License

Industry Keywords

Residential Property ManagementLandlord-Tenant RequirementsFair Housing CompliancePortfolio ManagementReal Estate Operations

About the role

Key responsibilities & impact

Own economic occupancy as the primary performance metric across the assigned portfolio
Monitor rental income, vacancies, delinquency and leasing performance
Establish and recommend market rental rates and oversee lease renewal terms
Identify underperforming properties and implement corrective actions
Conduct weekly delinquency, leasing and off-track property audits
Work with Customer Success and Leasing teams to improve occupancy, retention and portfolio performance
Own property owner client relationships and reduce controllable service terminations
Resolve complex escalations involving owners, tenants, leasing, maintenance, delinquencies and property compliance
Lead property owner leasing calls, advisory discussions and meetings
Handle owner communications regarding lease terms, tenant qualifications, compliance and property management decisions
Resolve lease and ledger disputes, financial credits and sensitive owner/tenant matters with Accounting
Escalate legal threats, regulatory complaints and high-risk matters to the Broker, Operations Management and Executive Leadership
Oversee licensed property management activities in accordance with Ohio laws, regulations and brokerage requirements
Review, approve and execute authorized leases, PMAs, addenda, notices and other applicable documentation
Serve as the designated licensed representative on applicable leasing reports, leases and PMAs
Own licensed compliance oversight across Customer Success and Leasing operations
Review special lease terms and applicant exceptions
Advise owners regarding unqualified applicants, owner-directed placements and associated risks
Ensure leasing decisions comply with fair housing, screening and regulatory requirements
Guide Leasing Agents and Leasing Coordinators on complex leasing matters and documentation
Own weekly delinquency reviews and collection escalations
Evaluate eviction cases and determine when to initiate the appropriate legal process within delegated authority
Coordinate eviction documentation and proceedings with the Broker and legal counsel
Negotiate and approve payment plans and manage cash-for-keys negotiations where appropriate
Oversee tenant violations, lease breaches, property compliance matters and security deposit deductions
Conduct weekly audits of delinquency, leasing, renewals, occupancy and off-track properties
Report portfolio risks, compliance concerns and performance issues to leadership
Recommend improvements to property management workflows, policies and operational standards
Serve as the primary licensed property management authority for the assigned area while aligning with the Broker and VP of Operations & Customer Success

Requirements

What you’ll need

Active Ohio Real Estate Salesperson or Broker License in good standing, appropriate to the responsibilities of the position
Minimum 3–5 years of experience in residential property management, portfolio management or real estate operations
Strong understanding of Ohio real estate practices, landlord-tenant requirements, fair housing and property management compliance
Experience managing residential portfolios, leasing, renewals, collections, tenant relations and owner communications
Practical experience with evictions, delinquency resolution, payment plan negotiations and security deposit matters
Experience reviewing and executing leases, PMAs, addenda and other real estate documentation
Strong financial understanding of rent rolls, owner ledgers, rental income and property performance
Demonstrated ability to manage complex owner and tenant escalations, negotiations and disputes
Strong decision-making, communication, organizational and problem-solving skills
Ability to independently conduct audits, identify operational issues and drive resolutions across multiple departments
Proficiency in property management and CRM software, preferably AppFolio and LeadSimple
Ability to work effectively in a remote, cross-functional environment
Experience managing scattered-site single-family portfolios or multiple Ohio markets is preferred

Benefits

Comp & perks

Annual performance-based incentives tied to economic occupancy, collections, leasing performance, retention and operational execution
Health insurance reimbursement in accordance with company policy and eligibility requirements
Annual paid leave entitlement according to company policy
Parental leave benefits according to company policy
Opportunities for progression into senior portfolio, regional and operational leadership roles
Remote, cross-functional work environment