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Bamboo Health

IT Systems Engineer

Bamboo Health

. Process Azure AD/Entra access requests, including group membership changes, access package assignments, and standard onboarding/offboarding .

Posted 10/14/2026full-timeRemote • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Azure AD/Entra ID management, SSO/SAML concepts, and SCIM provisioning, with a strong focus on user provisioning, license management, and AI tool administration. Capable of collaborating with cross-functional teams to enhance security and streamline access processes in a fast-paced environment.

Highest-signal resume keywords
Azure AD/Entra ID ManagementSSO/SAML ConceptsSCIM ProvisioningUser ProvisioningLicense Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
IT SupportSystems AdministrationAccess ManagementEndpoint ManagementSoftware Lifecycle ManagementTroubleshootingMFA Policy ChangesCVE RemediationAI Tool AdministrationSaaS Cost Management
Soft Skills
Strong Written CommunicationAnalytical SkillsProblem-SolvingCuriosityAdaptability
Tools & Technologies
Atlassian JiraConfluenceIntune SuiteNinjaOneJira Service ManagementChatGPTCoPilot
Industry Keywords
SaaS AdministrationUser ProvisioningLicense TrackingAccess RequestsSecurity Events

Tech Stack

Tools & technologies
Azure

About the role

Key responsibilities & impact
  • Process Azure AD/Entra access requests, including group membership changes, access package assignments, and standard onboarding/offboarding
  • Monitor and renew registered-app secrets and SSO/SAML certificates approaching expiration
  • Triage and provision SCIM-based application access requests
  • Support Atlassian Jira/Confluence group access and routine permission changes
  • Own intake and initial documentation for new SaaS vendor procurement reviews
  • Execute software lifecycle tasks, including user provisioning/deprovisioning, license tracking, and renewal reminders
  • Assist with license and cost audits for SaaS cost-management initiatives
  • Handle AI tool access requests, including Claude/Anthropic license grants and Bedrock access requests
  • Troubleshoot existing MCP integrations and support AI vendor tool rollouts, including SSO/SCIM setup
  • Document AI tool procedures and known issues for a self-service knowledge base
  • Execute endpoint management rollout phases using Intune Suite and NinjaOne
  • Apply routine patches and respond to standard CVE remediation tasks
  • Own escalated help-desk tickets involving access grants, credential issues, and cross-system troubleshooting
  • Triage escalations, resolve in-scope issues, and escalate higher-risk or ambiguous issues to the senior engineer
  • Execute routine MFA and conditional access policy changes
  • Flag anomalous activity or potential security events and assist with documented remediation
  • Collaborate with security, infrastructure, business stakeholders, and service desk teams on implementations, upgrades, integrations, remediation projects, documentation, automation, and process improvements

Requirements

What you’ll need
  • 2+ years of experience in IT support, systems administration, or a related identity/access role
  • Working knowledge of Azure AD/Entra ID, SSO/SAML concepts, and basic SCIM provisioning, or strong aptitude and willingness to ramp quickly
  • Comfort working in a ticketing system such as Jira Service Management and managing concurrent requests with competing priorities
  • Familiarity with enterprise SaaS administration, user provisioning, and license management is a plus
  • Interest in AI tooling and willingness to learn enterprise AI platform administration, including Claude/Anthropic, Bedrock, and MCP integrations; no prior AI-specific experience required
  • Strong written communication
  • Ability to serve as first point of contact for escalated and sometimes urgent end-user issues
  • Comfort using or learning AI-supported tools such as ChatGPT and CoPilot
  • Curious, forward-thinking mindset and openness to experimenting with new technologies
  • Strong analytical and problem-solving skills, sound judgment, and creativity in designing solutions
  • Ability to thrive in fast-paced, high-growth, rapidly evolving environments
  • Ability to work effectively in a remote-first environment with high-quality virtual interactions and minimal distractions
  • Ability to travel periodically for work

Benefits

Comp & perks
  • Competitive compensation
  • Health benefits
  • Dental benefits
  • Vision benefits
  • Autonomy to build something with a supportive team
  • Learning from work on strategic company priorities and from world-class investors and advisors
  • Remote-first work environment
  • Opportunities to learn and grow toward a senior identity/systems engineering role