Bamboo Health

Director

• Own how order forms and commercial terms are structured, from self-serve templates to customer-paper deals
• Implement AI tooling to draft and route routine work
• Make judgment calls involving risk, negotiation, and process design
• Refine the ad hoc Word-document order form process with clear intake, ownership, and decision paths
• Close deal desk requests within SLA
• Assist sales representatives in drafting and negotiating business terms
• Build clause libraries, approval thresholds, templates, and AI guardrails
• Review non-standard AI-drafted output
• Guide representatives through pricing and discounting guardrails
• Use margin analysis and involve Sales, Finance, and cross-functional leaders in exception approvals
• Own deal desk intake, templates, approvals, and escalation paths
• Maintain Salesforce as the deal desk system of record
• Keep opportunity records accurate and build reporting on cycle time, exception volume, and stalled deals
• Partner with Legal, Finance, and Sales to resolve exceptions and escalations
• Establish and document a scalable deal desk function
• Pilot or apply AI or automation to improve workflows
• Refine templates, thresholds, and routing rules based on operational data

Deal Desk Director

Strategy

• Evaluate and recommend strategic investments, growth opportunities, and market expansion initiatives
• Build deep understanding of the healthcare landscape, customers, buyers, and competitive markets
• Shape Bamboo Health’s multi-year business strategy and roadmap
• Analyze market trends, customer needs, competitive dynamics, emerging technologies, and AI-driven changes in healthcare
• Size market opportunities using TAM/SAM/SOM analysis
• Develop business cases covering market potential, customer value, competitive differentiation, financial impact, and risk
• Build financial models and projections for bookings, profitability, and investment value
• Evaluate product investments and inform roadmap priorities and tradeoffs
• Develop recommendations for solution packaging, pricing, positioning, and go-to-market strategy
• Collaborate with Product Management, Marketing, Sales, Customer Success, External Affairs, and Engineering
• Translate complex analyses into executive-ready recommendations and materials for leadership, operating meetings, board communications, and customer advisory boards
• Monitor market and competitive landscapes and incorporate insights into strategic planning
• Lead strategic analyses from initial question through recommendation
• Explore AI tools to streamline or enhance functional workflows
• Report to the VP of Product Strategy

Product Strategy Manager

• Sell enterprise health system solutions and accelerate new enterprise growth in key markets
• Execute new and expanded partnerships with health systems across Bamboo Health’s product offerings
• Educate healthcare leaders on value-based care, care coordination, and operational efficiency
• Translate Bamboo Health capabilities into solutions aligned with clinical, financial, and strategic priorities
• Drive complex, multi-stakeholder sales cycles from engagement through contracting
• Exceed revenue targets through new enterprise Health System sales
• Build and maintain pipeline from discovery through close
• Engage and influence CIOs, CMOs, and population health leaders
• Lead commercial negotiations
• Deliver accurate, data-driven forecasts
• Use Salesforce to manage pipeline health, deal stages, and activities
• Provide market insights to influence product strategy and go-to-market initiatives
• Collaborate with Marketing, Product, and Implementation to ensure client success
• Mentor others on Challenger-based selling
• Explore AI and automation tools to enhance workflows

Market Development Director – Health Systems

Technical Project Manager

• Lead technical implementation of Bamboo Health HL7 product offerings for healthcare entities
• Execute test plans, analyze message structure and data quality, troubleshoot issues, and coordinate with Engineering and external partners through production launch
• Serve as a subject matter expert on specifications across customer segments
• Ensure technical and business requirements are met during integration processes
• Build and maintain subject matter expertise on Bamboo Health products
• Serve as Technical Account Manager for assigned Tier 1 accounts
• Provide ongoing oversight of complex integrations and proactively communicate technical risks
• Resolve integration issues and high-priority customer escalations
• Partner with data sources and internal teams to maintain HL7 mappings, implement configuration changes, and ensure reliable connectivity and data exchange
• Identify implementation risks, process gaps, and improvement opportunities
• Apply SQL-based data analysis to identify root causes and guide stakeholders toward resolution
• Use AI and automation tools to accelerate documentation, status reporting, task routing, summarization, and data parsing
• Manage complex implementation projects through delivery
• Contribute to Technical Services quality initiatives and track and report performance and data-quality metrics
• Drive improvements in data quality, efficiency, scalability, and standardization across Technical HL7 Services
• Collaborate cross-functionally with Engineering, Growth, Account Management, Implementation, Product, and Support

Senior Technical Project Lead

• Evaluate and recommend strategic investments, growth opportunities, and market expansion initiatives
• Build understanding of the healthcare landscape, customers, buyers, and competitive markets
• Analyze market trends, customer needs, competitive dynamics, emerging technologies, and AI-driven healthcare changes
• Size market opportunities using TAM/SAM/SOM analysis
• Develop business cases incorporating market potential, customer value, competitive differentiation, financial impact, and risk
• Build financial models and projections for bookings, profitability, and investment value
• Evaluate product investments and inform roadmap priorities and tradeoffs
• Develop recommendations for solution packaging, pricing, positioning, and go-to-market strategy
• Collaborate with Product Management, Marketing, Sales, Customer Success, External Affairs, and Engineering
• Prepare executive-ready recommendations and materials for leadership meetings, board communications, and customer advisory boards
• Lead strategic analyses from initial question through recommendation
• Explore AI and automation opportunities to improve workflows
• Report to the VP of Product Strategy

Representative

• Generate pipeline through discovery and customized outreach targeting uniquely identified contacts for each account
• Conduct strategic segment and account research to understand customer challenges
• Identify and connect with prospects and communicate how Bamboo Health can address their challenges
• Interact with daily operators and executives regarding organizational workflows and strategic objectives
• Collaborate with the Growth team on segment strategy, messaging, persona-centric value propositions, qualification criteria, and strategic account planning
• Maintain prospect relationships and manage long-term interactions using the technology stack
• Support the full sales cycle from prospecting to closing
• Align solutions to prospect goals and ensure required information is represented in Salesforce
• Launch and operationalize Bamboo Health’s AI MDR solution
• Collaborate with Product Marketing and Growth teams to refine workflows, optimize messaging, and provide feedback on the AI MDR system
• Identify repetitive tasks and implement scalable automation solutions
• Meet or exceed activity and pipeline generation expectations
• Partner with Market Development Directors to refine outreach strategies and improve segment performance
• Book outbound meetings that drive opportunity generation
• Share market insights, prospect feedback, and AI-driven learnings to influence outreach strategy

Market Development Representative

Product Manager

• Gather requirements, refine work, monitor dependencies, and manage backlog priorities for the Controlled Substances Reporting team
• Collaborate with product, engineering, and account management teams to support on-time delivery of customer-facing reporting products
• Learn from senior team members and contribute insights and assistance across product ownership activities
• Define reporting requirements and deliver high-quality products on time and within budget
• Refine work into stories with clear acceptance criteria, plan sprints, prioritize tickets, and groom the backlog
• Ensure stories, acceptance criteria, dependencies, and requirements are clearly defined and ready for development
• Communicate product status, progress, and upcoming releases to stakeholders, executives, and customers
• Create and maintain product documentation, including user guides and data dictionaries
• Monitor product metrics and analytics to identify improvement areas and make data-driven decisions
• Explore workflow enhancements through AI or automation tools
• Manage end-to-end report development from requirements definition through customer launch
• Own and maintain the internal short-term roadmap and help plan the medium- and long-term roadmap
• Flag risks, dependencies, gaps, and blockers and contribute recommendations for future product enhancements

Deal Desk Director

Product Strategy Manager

Market Development Director – Health Systems

Senior Technical Project Lead

Product Strategy Manager

Market Development Representative

Product Owner I