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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer support and retention capabilities while effectively managing program details and executing strategic sales activities. Proficient in Microsoft Office and Excel, with a keen attention to detail and the ability to interact across various department levels.
Highest-signal resume keywords
Customer SupportSales ActivitiesProgram ManagementMicrosoft OfficeExcel Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
SalesMarketingProgram CoordinationOrder FulfillmentData Evaluation
Soft Skills
Attention to DetailInterpersonal CommunicationThoroughness
Certifications & Qualifications
Bachelor’s Degree Preferred
Industry Keywords
Customer RetentionMerchandisingSourcing SupportNegative Available-to-Promise (ATP) Reviews
About the role
Key responsibilities & impact- Support, coordinate, and execute strategic activities for support-designated program accounts
- Perform customer support and retention activities
- Maintain and regularly update customer program details and deliverables
- Perform sales activities and follow-ups, including product loads
- Manage samples, including ordering client approval and delivery to photography
- Provide merchandising and sourcing support
- Conduct weekly Negative Available-to-Promise (ATP) reviews
- Interact with Purchasing and Production to ensure accurate and timely order fulfillment
- Evaluate information and customer feedback to determine feasibility of adding or eliminating products
- Interact regularly with outside contacts and conduct site appointments in support of national efforts
- Assist in planning and executing program awareness activities
- Perform other duties and responsibilities as assigned
Requirements
What you’ll need- Bachelor’s Degree preferred
- 0–1+ years of experience
- Previous Sales or Marketing experience preferred
- Ability to interact with various department levels
- Excellent attention to detail and thoroughness
- Microsoft Office experience
- Excel proficiency
Benefits
Comp & perks- Comprehensive benefits package including medical, dental, vision, short- and long-term disability
- Various paid time off programs
- Retirement plan with employer contribution
