Mental Health & Addictions Outreach Counsellor

Banca Etica

. Perform assessments and treatment planning and provide direct service in collaboration with the interdisciplinary team .

Posted 9/21/2026full-timeOrillia • CanadaMid-LevelSenior💰 CA$60,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in providing trauma-informed care and substance use counseling, with a strong focus on community resources and client advocacy. Proficient in crisis intervention, program evaluation, and collaboration with interdisciplinary teams to enhance client outcomes.

Highest-signal resume keywords

Trauma-Informed CareCrisis InterventionSubstance Use CounselingCommunity Resource NavigationClient Advocacy

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

AssessmentTreatment PlanningWithdrawal ManagementHarm ReductionSkill-Teaching StrategiesMental Health KnowledgeAddiction KnowledgeProgram EvaluationCrisis De-EscalationClient-Centered Recovery

Soft Skills

Interpersonal SkillsNetworking SkillsTeam CollaborationProblem-SolvingCommunication Skills

Certifications & Qualifications

Valid CPR CertificateValid AED CertificateValid Class G Ontario Driver’s LicenseVulnerable Sector CheckTST Result

Industry Keywords

Mental HealthAddictionsIndigenous CommunitiesCommunity-Based ServicesClient RightsCulturally Safe ServicesGovernment PoliciesService CoordinationQuality ImprovementCommunity Support Systems

About the role

Key responsibilities & impact

Perform assessments and treatment planning and provide direct service in collaboration with the interdisciplinary team
Support clients detoxing in their homes or similar community settings
Provide individual and group counselling for substance use
Monitor withdrawal symptoms and assist clients with symptom management
Use crisis intervention strategies and educate clients on relapse prevention, community withdrawal management, treatment referrals, self-care, and family support
Liaise with referring primary care providers and other agencies
Provide health promotion and prevention information and strategies
Advocate for clients’ civil and legal rights
Partner with ethno-racial communities and organizations to ensure culturally appropriate services
Help clients identify, build, and maintain natural support systems
Connect clients with services, supports, and community resources
Facilitate access to and coordination of services
Create and implement trauma-informed day/evening programming
Assist in planning, implementing, and evaluating programs and services
Support quality improvement and continuous improvement of client care
Participate in meetings and coordinate trauma-informed services with management and team members
Evaluate client goals and satisfaction; maintain client records and collect service data
Report accidents, injuries, occurrences, and provide required reports
Manage program-related funds according to directives
Maintain relationships with professional networks and service providers
Represent the agency’s mission, values, and philosophy in the community
Train and mentor students, new staff, and volunteers
Perform other duties as assigned

Requirements

What you’ll need

Relevant post-secondary education related to mental health, or an equivalent combination of education, training, and/or lived experience with mental health and addictions
Demonstrated experience working with Indigenous communities and clients to provide wholistic, culturally safe, and trauma-informed care
Knowledge of community resources and experience navigating and connecting with mental health and addiction services
Experience in mental health and/or addictions, with a community-based setting preferred
Access to a vehicle, a valid Ontario driver’s licence, adequate automobile insurance, and a driving record that permits insurance through BANAC
Understanding of provincial and local legislation, government policies, procedures, and practices pertaining to agency services
Knowledge and practice of harm reduction, client-centred recovery philosophy, and community service delivery
Knowledge of mental health and addiction community resources
Good interpersonal and networking skills
Knowledge of assessment, planning, and skill-teaching strategies
Ability to anticipate crises and apply non-violent crisis intervention skills to de-escalate situations
Ability to multi-task and work with a sense of urgency when required
Knowledge of mental illness, addictions, withdrawal management, and medications, including symptom management
Understanding of OW and ODSP services
Ability to analyze issues and reframe them for clients to assist in problem-solving
Excellent verbal and written communication skills
Enthusiasm for team-based care and collaboration
Valid CPR and AED Certificates required
Valid Class G Ontario Driver’s License required
Up-to-date clear Vulnerable Sector Check required
Up-to-date clear TST result required
Ability to attend all BANAC worksite locations
Willingness or ability to work evening, weekend, after-hours, overtime, and regional travel requirements

Benefits

Comp & perks

HOOPP employer and enrollment in HOOPP
Generous group health benefits package
Employee Assistance Program
Paid time off
Cultural leave days and extended holidays
Enhanced days off
5 days of Indigenous cultural training
Professional training opportunities
Supportive, collaborative team-based work environment
Training and lifelong learning opportunities