Banca Etica

Navigator

• Support Indigenous clients accessing the HART Hub by facilitating access to traditional healing and cultural wellness supports
• Provide on-site, culturally grounded care and relational support during appointments, visits, and periods of increased need
• Coordinate access to traditional healing, ceremony, and community-based cultural supports
• Support integration of Indigenous wellness approaches alongside clinical and harm reduction services
• Support integration of traditional medicines into clinical services and practices
• Liaise with Elders, Knowledge Keepers, and Traditional Healers
• Coordinate meetings, support needs, and safe transport of medicines or ceremonial materials
• Assist with ceremonies, cultural events, and traditional wellness activities
• Support capacity building in stages of life teachings and traditional medicines
• Coordinate referrals, scheduling, and logistics for traditional healing and cultural wellness supports
• Provide accompaniment, grounding, emotional support, and stabilization within role scope
• Support clients during appointments, care transitions, or moments of distress
• Assist clients in navigating the HART Hub while supporting safety, dignity, and choice
• Support de-escalation and stabilization using relational, trauma-informed approaches
• Collaborate with HART Hub staff on client care planning
• Participate in case discussions and team meetings
• Communicate client needs, preferences, and follow-up to the care team
• Complete required navigation and on-site support documentation
• Follow privacy, consent, and Indigenous data governance expectations
• Support program learning and quality improvement
• Perform other duties as assigned

Traditional Healing Navigator

Counselor

• Perform assessments and treatment planning and provide direct service in collaboration with the interdisciplinary team
• Support clients detoxing in their homes or similar community settings
• Provide individual and group counselling for substance use
• Monitor withdrawal symptoms and assist clients with symptom management
• Use crisis intervention strategies and educate clients on relapse prevention, community withdrawal management, treatment referrals, self-care, and family support
• Liaise with referring primary care providers and other agencies
• Provide health promotion and prevention information and strategies
• Advocate for clients’ civil and legal rights
• Partner with ethno-racial communities and organizations to ensure culturally appropriate services
• Help clients identify, build, and maintain natural support systems
• Connect clients with services, supports, and community resources
• Facilitate access to and coordination of services
• Create and implement trauma-informed day/evening programming
• Assist in planning, implementing, and evaluating programs and services
• Support quality improvement and continuous improvement of client care
• Participate in meetings and coordinate trauma-informed services with management and team members
• Evaluate client goals and satisfaction; maintain client records and collect service data
• Report accidents, injuries, occurrences, and provide required reports
• Manage program-related funds according to directives
• Maintain relationships with professional networks and service providers
• Represent the agency’s mission, values, and philosophy in the community
• Train and mentor students, new staff, and volunteers
• Perform other duties as assigned

Mental Health & Addictions Outreach Counsellor

Executive Assistant

• Provide administrative support for daily HR operations, employee relations, performance management and HR special projects
• Maintain employee records and electronically track promotions, transfers and exits
• Prepare employment verification letters and other employee documentation
• Coordinate arrival experiences for new hires
• Assist with employee training preparation, documentation, resources, setup and support
• Prepare, edit and format reports, presentations and policies
• Upload and organize employee documents in BANAC’s internal electronic filing systems
• Assist with employee performance management, document tracking and filing while meeting timelines
• Ensure confidentiality and accuracy of HR documents
• Track and audit employee professional licenses and accreditations
• Comply with safety regulations and participate in organizational health and safety initiatives
• Provide timely and professional customer service to employees
• Report directly to the Director of Human Resources
• Travel regularly to meetings and communities

Traditional Healing Navigator

Mental Health & Addictions Outreach Counsellor

Executive Assistant – Human Resources