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Traditional Healing Navigator
Banca Etica. Support Indigenous clients accessing the HART Hub by facilitating access to traditional healing and cultural wellness supports .
About the role
Key responsibilities & impact- Support Indigenous clients accessing the HART Hub by facilitating access to traditional healing and cultural wellness supports
- Provide on-site, culturally grounded care and relational support during appointments, visits, and periods of increased need
- Coordinate access to traditional healing, ceremony, and community-based cultural supports
- Support integration of Indigenous wellness approaches alongside clinical and harm reduction services
- Support integration of traditional medicines into clinical services and practices
- Liaise with Elders, Knowledge Keepers, and Traditional Healers
- Coordinate meetings, support needs, and safe transport of medicines or ceremonial materials
- Assist with ceremonies, cultural events, and traditional wellness activities
- Support capacity building in stages of life teachings and traditional medicines
- Coordinate referrals, scheduling, and logistics for traditional healing and cultural wellness supports
- Provide accompaniment, grounding, emotional support, and stabilization within role scope
- Support clients during appointments, care transitions, or moments of distress
- Assist clients in navigating the HART Hub while supporting safety, dignity, and choice
- Support de-escalation and stabilization using relational, trauma-informed approaches
- Collaborate with HART Hub staff on client care planning
- Participate in case discussions and team meetings
- Communicate client needs, preferences, and follow-up to the care team
- Complete required navigation and on-site support documentation
- Follow privacy, consent, and Indigenous data governance expectations
- Support program learning and quality improvement
- Perform other duties as assigned
Requirements
What you’ll need- Experience in addictions, mental health, crisis response, or navigation roles
- Experience supporting Indigenous individuals in health, social service, harm reduction, or community-based settings
- Comfort providing on-site support to individuals experiencing substance use, mental health challenges, or distress
- Strong relational, communication, and boundary-setting skills
- Strong connection to Indigenous communities and understanding of Indigenous approaches to wellness and healing
- Ability to attend all BANAC worksite locations
- Regular travel to meetings and communities
- Access to a personal vehicle
- Valid Class G Ontario Driver’s License
- Up-to-date clear Vulnerable Sector Check
- Up-to-date clear TST result
- Applicants with relevant community connections, lived experience, and/or cultural knowledge are encouraged to apply
- Preference given to candidates of Indigenous ancestry
Benefits
Comp & perks- HOOP benefits package with enhanced days off, including Christmas closure
- 5 days of Indigenous cultural training
- Support for training and lifelong learning
- HOOPP pension participation from day one with employer and employee contributions (for full-time permanent employees)
- Unlimited EFAP access for employees and eligible dependants
- 3 weeks' vacation (for full-time permanent employees)
- Yearly paid holiday closure
- 40 hours of cultural leave for ceremony and cultural learning
- Paid sick time off
- Fully employer-paid group health benefits and insurance plans after probationary period
- Overtime hours recognized
- Supportive, culturally grounded work environment