Care Coordination Associate Director

Banner Health

. Lead approximately 25 Case Managers, Registered Nurses, Social Workers, and Transitional Care Associates .

Posted 9/17/2026full-timeSun City West • Arizona • United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in care coordination, patient management, and interdisciplinary collaboration, with a strong focus on improving patient outcomes and operational efficiency. Holds relevant nursing or social work credentials and certifications, ensuring compliance with healthcare standards and regulations.

Highest-signal resume keywords

Care CoordinationPatient ManagementInterdisciplinary CollaborationRegistered Nurse (R.N.) LicenseLicensed Master Social Worker (LMSW)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Clinical ManagementData AnalysisBudget DevelopmentProcess ImprovementPatient Satisfaction OversightCare Utilization ManagementTransitional Care CoordinationAcute Care ExperienceHealthcare Trend AnalysisQuality Outcomes Management

Soft Skills

Critical ThinkingCommunicationDecision-MakingInfluenceFlexibility

Certifications & Qualifications

Basic Life Support (BLS)Certified Case Manager (CCM)

Industry Keywords

HealthcarePatient CareSocial WorkTransitional CareRegulatory Compliance

About the role

Key responsibilities & impact

Lead approximately 25 Case Managers, Registered Nurses, Social Workers, and Transitional Care Associates
Provide managerial and clinical support to patients and staff
Oversee clinical, financial, and personnel management of the Care Coordination department
Provide and facilitate care coordination and utilization management through interdisciplinary patient care and discharge-plan activation
Recruit, interview, select, hire, train, evaluate, schedule, and direct staff workflow
Develop and implement department goals, objectives, budgets, and process-improvement activities
Support innovation and change management
Analyze data and healthcare trends to improve efficiency and patient outcomes
Facilitate communication among healthcare team members, patients, and families
Oversee patient satisfaction results and coach performance-improvement activities
Ensure orientation and expertise regarding protective services, guardianship, socioeconomic needs, homelessness, abuse, neglect, placement, and transitional-care options
Provide facility-based leadership for transitional care coordination, quality outcomes, and resource efficiency
Collaborate with nursing leadership, physicians, agencies, vendors, payers, community organizations, and regulatory bodies

Requirements

What you’ll need

RN candidates require a Bachelor’s of Science in Nursing or a related field
Current Registered Nurse (R.N.) license in the state worked (RN pathway)
Social Worker candidates require a Master’s degree in Social Work
Licensed Master Social Worker (LMSW) equivalent or Licensed Clinical Social Worker (LCSW), or an equivalent licensed-social-worker credential where applicable (Social Worker pathway)
Basic Life Support (BLS) certification required for acute care assignments
Minimum of two years’ experience providing care in an acute patient setting
Two years of related acute care patient management experience demonstrating care coordination knowledge
Knowledge and skills in the specialty area
Critical thinking, communication, influence, decision-making, analytical, and flexibility skills
Ability to practice skills according to department and professional standards and quality requirements
CCM (Certified Case Manager) or other advanced case management certification preferred
Additional related education and/or experience preferred

Benefits

Comp & perks

Full-time salaried position
Monday–Friday schedule
Day shift, 8:00am–4:30pm
Flexibility to meet the team’s needs