Care Transformation Specialist

Banner Health

. Educate, support, and build partnerships with providers and office teams .

Posted 9/21/2026full-timeArizona • United StatesJunior💰 $26 - $44 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong relationship-building and communication skills while managing provider partnerships and supporting clinical operations. Proficient in analyzing data to drive process improvements and enhance financial performance within healthcare settings.

Highest-signal resume keywords

Bachelor’s Degree In Business Or HealthcareExperience In Clinical Care Or Provider OperationsStrong Knowledge Of Medicare And Medicaid ProgramsPublic Speaking And Presentation SkillsProficiency In Microsoft Excel

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Clinical Care SupportProvider Operations ManagementData AnalysisProcess ImprovementRegulatory ComplianceHealthcare Program KnowledgeContract ManagementFinancial Performance ImprovementValue-Based Care ModelsBehavioral Health Support

Soft Skills

Relationship-BuildingCommunicationCritical ThinkingAdaptabilityIndependence

Tools & Technologies

Microsoft ExcelSophisticated Software Programs

Certifications & Qualifications

Current Clinical License/Certification

Industry Keywords

MedicareMedicaidCMS RegulationsAHCCCS RequirementsAccountable Care OrganizationsClinically Integrated NetworksSkilled NursingLong-Term CareHealthcare OperationsPublic Speaking

About the role

Key responsibilities & impact

Educate, support, and build partnerships with providers and office teams
Manage an assigned territory of provider practices throughout Arizona
Communicate health plan initiatives and education to physicians and office staff
Serve as the primary relationship point for designated offices/territories
Manage office relationships, contract requests, and contract expansion
Build relationships with internal and external stakeholders and organizations
Coordinate activities, exchange information, and resolve program-related problems
Gather data and support improvement efforts and financial performance
Coordinate and oversee implementation of improvements
Travel frequently to physician offices for site visits, staff education, and problem resolution
Review analyses and reports to measure progress toward goals
Implement process improvement addressing clinical and operational performance
Provide recommendations to company leadership
Maintain reporting and communication for timelines and deliverables
Work independently under general supervision and interact with Banner leadership, personnel, regulatory agencies, outside organizations, and vendors

Requirements

What you’ll need

Bachelor’s Degree in business, healthcare related field or equivalent experience
One to two years experience in clinical care or a role supporting clinical or provider operations
Strong working knowledge of Medicare and Medicaid programs
Understanding of health plan operations, CMS regulations, AHCCCS requirements, and regulatory deliverables
Experience supporting Medicaid Behavioral Health and Long-Term Care populations highly desirable
Knowledge of private insurance plans, accountable care organizations (ACOs), clinically integrated networks, skilled nursing, and other value-based care models preferred
Strong relationship-building, communication, presentation, and public speaking skills
Public speaking experience, including developing presentation content and delivering training or educational sessions, required
Strong proficiency in Microsoft Excel required
Strong critical thinking, adaptability, and ability to work independently
Must reside in Maricopa County, Arizona
Proficiency in sophisticated software programs
Current clinical license/certification or equivalent experience preferred

Benefits

Comp & perks

Remote & hybrid work options
EEO/Disabled/Veterans
Drug-free work environment