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Case Manager – Care Coordination
Banner Health. Coordinate safe, seamless transitions from hospital to home .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in care coordination, discharge planning, and interdisciplinary collaboration, with a strong understanding of Medicare and Medicaid regulations. Proficient in critical thinking and problem-solving to enhance patient outcomes and ensure compliance with health care standards.
Highest-signal resume keywords
Registered Nurse (R.N.) LicenseCase Management ExperienceCritical ThinkingEffective CommunicationCCM Certification
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Care CoordinationDischarge PlanningPatient AdvocacyUtilization ManagementInterdisciplinary Collaboration
Soft Skills
Problem-SolvingTime ManagementEmpathy
Certifications & Qualifications
Basic Life Support (BLS)CCM CertificationLicensed Master Social Worker (LMSW)Licensed Clinical Social Worker (LCSW)
Industry Keywords
MedicareMedicaidPost-Acute ServicesHealth Care ContinuumPatient Discharge
About the role
Key responsibilities & impact- Coordinate safe, seamless transitions from hospital to home
- Work directly with patients and families to identify needs
- Arrange post-acute services including home health, durable medical equipment, and rehabilitation placements
- Provide comprehensive care coordination across the health care continuum
- Identify and resolve barriers to effective patient care
- Empower patients and families to participate in discharge planning
- Plan for safe discharge and continuity of care
- Lead process improvement activities for patient populations
- Develop and manage interdisciplinary patient discharge plans
- Communicate discharge plans across the continuum of care
- Apply knowledge of Medicare, Medicaid, program benefits, and community resources
- Collaborate with physicians, payers, and health care team members
- Collect and communicate information to fulfill utilization and regulatory requirements
- Educate internal health care team members on case management and managed care concepts
- May supervise other staff
Requirements
What you’ll need- RN: Bachelor's degree in case management or health care
- Current Registered Nurse (R.N.) license in state worked
- Social Worker: Master's Degree in Social Work
- Licensed Master Social Worker (LMSW) equivalent, Licensed Clinical Social Worker (LCSW), or MSW with requirement to become licensed within 6 months of hire
- For acute care assignments, Basic Life Support (BLS) certification required
- Proficiency typically achieved with 2 years clinical experience
- Critical thinking, problem-solving, effective communication, and time management skills
- Ability to work effectively in an interdisciplinary team format
- May have to take rotating call based on acute facility need
- Banner Registry and Travel positions in acute facilities require at least 1 year of Case Manager experience in an acute care hospital
- CCM certification preferred
- Additional related education and/or experience preferred
Benefits
Comp & perks- 4-day work week
- Comprehensive 6-week orientation with experienced preceptors
- Flat rate $3/hour weekend shift differential
- Collaborative, team-oriented culture
- Work-life balance