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Case Manager – Care Coordination
Banner Health. Coordinate safe, seamless transitions from hospital to home .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in care coordination, discharge planning, and interdisciplinary collaboration to ensure safe transitions from hospital to home. Proficient in applying knowledge of Medicare, Medicaid, and community resources to optimize patient outcomes and satisfaction.
Highest-signal resume keywords
Registered Nurse (R.N.) LicenseCase Management ExperienceCritical ThinkingEffective CommunicationCCM Certification
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
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Hard Skills
Care CoordinationDischarge PlanningPatient ManagementUtilization ReviewInterdisciplinary Collaboration
Soft Skills
Problem-SolvingTime ManagementEmpowerment of Patients and Families
Certifications & Qualifications
Basic Life Support (BLS)Licensed Master Social Worker (LMSW)Licensed Clinical Social Worker (LCSW)Certified Case Manager (CCM)
Industry Keywords
Health Care ContinuumPost-Acute ServicesDurable Medical EquipmentRehabilitation PlacementsRegulatory Requirements
About the role
Key responsibilities & impact- Coordinate safe, seamless transitions from hospital to home
- Work directly with patients and families to identify needs
- Arrange post-acute services including home health, durable medical equipment, and rehabilitation placements
- Provide comprehensive care coordination for assigned patients across the health care continuum
- Identify and resolve barriers to effective patient care
- Empower patients and families to participate in discharge planning
- Plan for safe discharge and continuity of care across patient populations
- Manage patients to achieve optimal clinical, financial, operational, and satisfaction outcomes
- Lead process improvement activities for patient populations
- Collaboratively develop and manage interdisciplinary patient discharge plans
- Communicate discharge plans across the continuum of care
- Apply knowledge of Medicare, Medicaid, program benefits, and community resources to support discharge planning
- Establish collaborative relationships with physicians, payers, and health care team members
- Collect and communicate information to fulfill utilization and regulatory requirements
- Educate internal health care team members on case management and managed care concepts
- May supervise other staff
Requirements
What you’ll need- RN: bachelor's degree in case management or health care
- Current Registered Nurse (R.N.) license in state worked
- Social Worker: Master's Degree in Social Work
- Licensed Master Social Worker (LMSW) (equivalent), Licensed Clinical Social Worker (LCSW), or MSW with requirement to become licensed within 6 months of hire date
- For acute care assignments, Basic Life Support (BLS) certification required
- Proficiency level typically achieved with 2 years clinical experience
- Critical thinking, problem-solving, effective communication, and time management skills
- Ability to work effectively in an interdisciplinary team format
- May have to take rotating call based on acute facility need
- Banner Registry and Travel positions require a minimum of one year Case Manager experience in an acute care hospital
- CCM certification preferred
- Additional related education and/or experience preferred
Benefits
Comp & perks- 4-day work week / work-life balance
- Comprehensive 6-week orientation with experienced preceptors
- Flat rate $3/hour weekend shift differential
- Supportive, collaborative, team-oriented culture