Director of Operations Support

Banner Health

. Lead a team providing strategic planning and direction for healthcare operations .

Posted 9/22/2026full-timeMesa • Arizona • United StatesLeadWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership in healthcare operations, with expertise in strategic planning, regulatory compliance, and performance analytics. Proficient in managing software systems and developing operational best practices to enhance efficiency and patient logistics.

Highest-signal resume keywords

Healthcare Operations ManagementRegulatory CompliancePerformance AnalyticsTeam LeadershipSoftware Systems Management

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Strategic PlanningOperational Best PracticesManagement ReportingFinancial Performance EvaluationPatient Logistics Management

Soft Skills

Effective CommunicationInterpersonal SkillsAnalytical Skills

Tools & Technologies

Scheduling SoftwareDashboard Development Tools

Certifications & Qualifications

Bachelor's Degree in Business or FinanceMaster's Degree in Related Area (Preferred)

Industry Keywords

Healthcare EnvironmentHealth System SettingMulti-Operational Corporate Environment

About the role

Key responsibilities & impact

Lead a team providing strategic planning and direction for healthcare operations
Provide information to internal and external auditors regarding patient logistics, licensing, scheduling, and general operations
Manage software systems for scheduling support and patient logistics
Lead and develop a team responsible for operational best practices and contractual and regulatory compliance
Identify, develop, validate, distribute, and present management reports and analyses
Provide leadership and support for system-wide, multidisciplinary task forces and work groups
Develop staff technical, managerial, analytical, and operational skills
Coordinate requests for new software systems and tools with system teams and vendors
Develop and maintain dashboards and programs monitoring performance and results
Oversee the business side, analytics, volumes, efficiency, case times, and utilization of EP, Endo, and Cath Lab operations

Requirements

What you’ll need

Bachelor's degree level of knowledge in business, finance, or related fields
Minimum of five years of progressively responsible managerial experience in Operations or Healthcare
Minimum of three years of experience within a major health care organization, health system setting, or large multi-operational corporate environment in complex industries similar to healthcare
Advanced-level working knowledge of principles, practices, and operations in the assigned area of responsibility
Good analytical and interpretive skills to evaluate financial and operational performance
Effective verbal and written communication skills
Effective interpersonal skills to deal with all levels of management and external contacts
Master's degree in a related area preferred
Broad, general knowledge of the health care environment advantageous
Additional related education and/or experience preferred
Must support a drug-free work environment

Benefits

Comp & perks

Option to participate in a variety of health, financial, and security benefits
May be eligible for the Management Incentive Program as part of the Total Rewards package
Full-time schedule of 40 hours per week, Monday-Friday