Director, RN Clinical Services

Banner Health

. Provide clinical oversight and direction to Medical Group clinical staff .

Posted 10/23/2026full-timeScottsdale • Arizona • United StatesLeadWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in clinical oversight, patient safety, and operational success within a healthcare environment. Proven ability to lead teams, develop clinical standards, and ensure compliance with regulatory requirements.

Highest-signal resume keywords

Master's Degree In NursingCurrent RN LicenseClinical OversightPatient Safety InitiativesPerformance Outcomes

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Clinical Standards DevelopmentAmbulatory Care ManagementCompetency EvaluationsRegulatory Compliance InterpretationPerformance Reporting

Soft Skills

Team BuildingRelationship DevelopmentProblem ManagementStakeholder EngagementPersuasion

Industry Keywords

Integrated HealthcareClinical Care SettingMatrixed EnvironmentPatient CareHealthcare Standards

About the role

Key responsibilities & impact

Provide clinical oversight and direction to Medical Group clinical staff
Develop, implement, and continuously evaluate ambulatory clinical standards
Ensure safe, efficient, and effective patient care
Partner with medical, operational, and corporate services leaders to standardize care
Lead and shape the Nurse Triage Team for a new healthcare center
Support ambulatory practices and drive clinical excellence, patient safety, and operational success
Oversee onboarding, training, mentoring, performance reporting, competency evaluations, and ongoing staff training
Participate in development and implementation of clinical standards and patient-safety initiatives
Evaluate clinical performance, outcomes, processes, and staff competencies using standardized tools and data
Interpret regulatory standards, coach stakeholders on compliance, and establish survey readiness
Serve as a clinical subject-matter expert and participate in workgroups, teams, and councils
Align resources and programs with organizational strategies in a highly matrixed environment
Coordinate recruitment, selection, training, evaluation, and work through stakeholders and partners
Establish system-wide standards and targets and promote teamwork across the organization
Provide an excellent service experience by demonstrating Banner Health core and leader behaviors

Requirements

What you’ll need

Master’s degree in Nursing or related field, or equivalent combination of relevant education, technical, business and healthcare experience typically achieved in 6 years
Current, valid RN license in state of practice
Five to seven years of progressively responsible experience in a clinical care setting
Experience in a lead/consultative role within an integrated health care/ambulatory system setting or large multi-operational corporate healthcare environment
Proven track record of driving successful performance outcomes in a highly matrixed setting
Experience anticipating and responding to internal and external customer needs
Skilled in building partnerships with management, staff, and stakeholders
Ability to manage problems and situations where uncertainty is inherent
Ability to develop strong, enduring, and trusting relationships
Ability to foster cohesive teams
Ability to persuade others to adopt a particular stance on an issue
Ability to develop and evaluate best practices and emerging trends for organizational applicability and appropriateness
Ability to implement solutions for complex and varying problems while considering the larger perspective or context
Additional related education and/or experience preferred

Benefits

Comp & perks

Option to participate in a variety of health, financial, and security benefits
Potential eligibility for the Management Incentive Program as part of the Total Rewards package