Financial Specialist, Oncology

Banner Health

. Support patients and families through the financial aspects of oncology care .

Posted 10/5/2026full-timeScottsdale • Arizona • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in financial counseling, insurance verification, and patient registration processes within oncology care. Possesses strong interpersonal and organizational skills to effectively support patients and families through complex financial needs.

Highest-signal resume keywords

Financial CounselingInsurance VerificationPatient RegistrationMedical TerminologyInterpersonal Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Authorization RequirementsInsurance Benefit InformationPatient Liability CalculationDocumentation ManagementKeyboarding SkillsTime ManagementOrganizational Skills

Soft Skills

Communication SkillsHuman Relations SkillsFlexibility

Certifications & Qualifications

Arizona Fingerprint Clearance CardArizona Criminal History Affidavit

Industry Keywords

Oncology CareFinancial ServicesPatient CareAlternative FundingClaims Information

About the role

Key responsibilities & impact

Support patients and families through the financial aspects of oncology care
Coordinate, clarify and communicate insurance, authorization, registration, financial counseling and claims information
Perform pre-registration and registration processes
Determine initial authorizations based on predicted treatment plans
Obtain insurance benefit information for inpatient, outpatient, prescription, travel and housing needs
Verify insurance coverage and obtain authorizations and notifications throughout treatment
Collect required insurance signatures and documentation
Document insurance and authorization information in patient records to support reimbursement
Monitor and update insurance data, authorizations, preferred providers and treatment-plan changes
Provide financial counseling and explain benefits, billing issues, company policies and payment options
Help patients access alternative funding and community resources
Act as liaison among patients, families, clinical teams, PFS, facilities and payors
Calculate patient liability and collect deposits and co-payments
Resolve outstanding issues and patient concerns while supporting accounts receivable performance
Provide leadership and training to financial team members as needed
Work independently in a fast-paced, high-volume environment and prioritize patient-care-related financial needs

Requirements

What you’ll need

Associate’s Degree, with a focus in social work, healthcare administration or finance
Minimum of three years of diversified experience in a hospital Patient Registration/Financial Services setting
Knowledge of medical terminology
Understanding of common insurance and payor types, authorization requirements and alternative financial resources
Highly developed interpersonal, communications and human relations skills
Accurate and efficient keyboarding skills
Strong organizational and time management skills
Flexibility in responding to multiple demands
Employees in specified behavioral health settings serving children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain it during employment
An Arizona Criminal History Affidavit must be signed upon hire
Bachelor’s degree in social work, healthcare administration or finance preferred
Prior experience as a social worker or financial counselor preferred
Additional related education and/or experience preferred

Benefits

Comp & perks

Full-time employment
Day shift, Monday–Friday, 8:00 a.m.–4:30 p.m.
Training at Banner University Cancer Center until the Scottsdale facility opens
Drug-free work environment