Front Office PAS Representative, Oncology

Banner Health

. Serve as the first point of contact for patients accessing medical treatment .

Posted 10/5/2026full-timeScottsdale • Arizona • United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in patient intake, registration, and financial counseling while ensuring compliance with healthcare regulations. Proficient in managing patient information and delivering exceptional customer service in a fast-paced clinical environment.

Highest-signal resume keywords

Patient IntakeEHR DocumentationInsurance VerificationFinancial CounselingCustomer Service Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Medical TerminologyTyping AbilityOffice Software ProficiencyDatabase Software ProficiencySpreadsheet Software Proficiency

Soft Skills

Interpersonal CommunicationOral CommunicationWritten CommunicationTeam CollaborationTask Management

Tools & Technologies

EHR SystemsPayer Notification Systems

Certifications & Qualifications

Arizona Fingerprint Clearance CardArizona Criminal History AffidavitCRCR CertificationCHAA Certification

Industry Keywords

Patient Financial ServicesInsurance Industry ProcessesCompliance FormsHealthcare Systems

About the role

Key responsibilities & impact

Serve as the first point of contact for patients accessing medical treatment
Perform in-person patient intake and registration
Verify patient demographics and accurately enter information into the EHR
Document accounts thoroughly to maximize reimbursement and minimize denials and penalties
Verify insurance eligibility, benefits, and authorization requirements
Submit timely payer notifications using various systems
Obtain required compliance information, consents, and insurance documentation
Complete hospital-based CMS compliance forms
Generate patient estimates for services rendered
Provide financial counseling and discuss patient financial liability
Collect patient liability and assist with credit applications, payment plans, and financial assistance applications
Deliver positive patient experiences and resolve customer issues
Provide patient and financial services tasks, including transporting patients, training new hires, recapping/posting daily deposits, and other team assignments
Work in a high-volume, fast-paced clinical environment while prioritizing patient care
Train at Banner University Cancer Center until the Scottsdale facility opens
Work between Phoenix and Sun City locations until the Scottsdale Clinic opens

Requirements

What you’ll need

High school diploma/GED required
Customer service skills or knowledge of patient financial services, financial/collecting services, or insurance industry processes normally acquired through one or more years of work experience
Ability to manage multiple tasks simultaneously with minimal supervision
Ability to work independently and collaboratively in a team environment
Strong interpersonal, oral, and written communication skills
Strong knowledge of common office software, word processing, spreadsheet, and database software
Typing ability
Arizona Fingerprint Clearance Card and Arizona Criminal History Affidavit required only for specified behavioral health clinical settings serving children
Associate’s degree preferred
CRCR certification preferred
CHAA certification preferred
Knowledge of medical terminology or healthcare systems preferred
Additional related education and/or experience preferred

Benefits

Comp & perks

Banner Health Great Place To Work® environment
Banner Line of Credit assistance
Payment plan assistance
Banner Financial Assistance policy/application support
Drug-free work environment