FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Front Office PFS Representative – Neurology
Banner Health. Serve as a key patient contact and provide customer service in the Neurology Clinic .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in patient financial services, including insurance verification, payment collection, and financial policy explanation. Proficient in managing patient interactions and coordinating care in a fast-paced clinical environment.
Highest-signal resume keywords
Patient Financial ServicesInsurance VerificationCash CollectionsInterpersonal CommunicationOffice Software Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Patient RegistrationData EntryFinancial Policy ExplanationPayment ProcessingAppointment SchedulingMedical Record ManagementPatient Flow AssistanceVitals TakingIntake Forms ManagementPopulation Health Summary Generation
Soft Skills
Strong Interpersonal SkillsOral CommunicationWritten CommunicationAbility to Manage Multiple TasksIndependent Work
Tools & Technologies
Office SoftwareWord Processing SoftwareSpreadsheet SoftwareDatabase Software
Certifications & Qualifications
Arizona Fingerprint Clearance CardArizona Criminal History Affidavit
Industry Keywords
Patient Financial ServicesInsurance Industry ProcessesBehavioral Health Clinical SettingsPayer Plan ProvisionsFinancial/Collecting Services
About the role
Key responsibilities & impact- Serve as a key patient contact and provide customer service in the Neurology Clinic
- Perform patient registration and check-in, data entry, intake forms, signatures, and population health summary generation
- Verify insurance eligibility and benefits and assist with pre-certification, referrals, and authorizations
- Calculate and collect patient liability and explain financial policies and alternative payment arrangements
- Enter payments and charges, reconcile daily payments and charges, balance the cash drawer, and prepare bank deposits
- Schedule office visits and procedures according to payer plan provisions and maximize reimbursement
- Confirm appointments and ensure patients are prepared for visits
- Address patient concerns by telephone, email, and in-person communication
- Coordinate with patients, families, providers, care teams, management, centralized services, and HIMS
- Respond to medical-record requests in accordance with company policies and applicable laws
- Assist with patient flow, including escorting patients, taking vitals and patient history, assisting with treatment, distributing mail and faxes, and ordering supplies
- Work independently in a fast-paced, high-volume environment while prioritizing patient care and retaining changing payer information
Requirements
What you’ll need- High school diploma/GED or equivalent working knowledge
- One or more years of work experience involving patient financial services, financial/collecting services, or insurance industry processes
- Knowledge of patient financial services, financial/collecting services, or insurance industry processes
- Ability to manage multiple tasks simultaneously with minimal supervision and work independently
- Strong interpersonal, oral, and written communication skills
- Strong knowledge of common office software, word processing, spreadsheet, and database software
- Arizona Fingerprint Clearance Card at time of hire and maintenance throughout employment for employees working in specified behavioral health clinical settings serving children
- Arizona Criminal History Affidavit must be signed upon hire for employees working in specified behavioral health clinical settings serving children
- Work experience with the Company’s systems and processes preferred
- Previous cash collections experience preferred
- Additional related education and/or experience preferred
Benefits
Comp & perks- Full-time employment
- Day shift, Monday–Friday, 8am–5pm
- Training at Banner University Medical Center in Phoenix and the Arcadia location before the Scottsdale facility opens
- Opportunity to help shape the foundation of a new Scottsdale facility
- Work in a nonprofit faculty practice plan associated with the University of Arizona Colleges of Medicine
- Mentorship and academic-medicine environment involving research, education, and excellent patient care
- Drug-free work environment