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About the role
Key responsibilities & impact- Maintain and preserve confidential electronic health records
- Perform HIMS functions including record completion, transcription coordination, document imaging, release of information, and providing services and information to physicians and staff
- Conduct routine releases of health information in accordance with company policy and state and federal laws
- Review and analyze health information for provider completion and record deficiencies using electronic health record tools
- Maintain deficiency data in the Electronic Medical Record
- Provide HIMS customer service and assistance to patients, vendors, providers, ancillary staff, and other departments via in-person interactions, telephone, email, or other channels
- Coordinate birth registrations with State recording processes
- Scan documents and perform quality control and validation to ensure images are uploaded to the correct electronic health record visit and meet productivity standards
- Perform current and retrospective reviews of scanned documents through the certification process
- Assist with basic transcription issues and requests
- Provide training for Dragon/voice recognition applications
- Assist patients with portal enrollment
- Perform merges and combines in the EHR
- Answer telephones and perform other duties assigned by HIMS leadership
- Work independently under regular supervision while engaging with the virtual team
Requirements
What you’ll need- Knowledge of health information practices and principles demonstrated through one or more years of post-high-school education in medical records and information systems OR high school diploma/GED or equivalent working knowledge OR one or more years of experience working with medical records and/or health information management
- Ability to communicate effectively in oral and written formats
- Ability to inspect, read, and analyze written material
- Ability to perform multiple tasks and organize and prioritize work
- Good judgment, initiative, problem-solving abilities, and effective teamwork skills
- Strong technical skills using software applications and databases
- Strong organizational and interpersonal skills
- Proficiency accessing and utilizing applicable EHR systems and other HIMS department applications
- Candidates must reside in one of the listed states: AL, AK, AR, AZ, CA, CO, FL, GA, IA, ID, IN, KS, KY, LA, MD, MI, MN, MO, MS, NC, ND, NE, NH, NY, NM, NV, OH, OK, OR, PA, SC, TN, TX, UT, VA, WA, WI, WV, WY
- Preferred: current enrollment in an RHIT or RHIA program
- Preferred: background using medical terminology for the assigned area
- Additional related education and/or experience preferred
Benefits
Comp & perks- Banner Health Corporate career opportunities across a wide array of disciplines
- Drug-free work environment