Insurance Follow-up, Ambulatory Denials

Banner Health

. Follow up with assigned payers regarding denials, including authorization and eligibility denials .

Posted 11/4/2026full-timeRemote • Arizona • United StatesJunior💰 $18 - $28 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Medical Insurance Accounts Receivable and Physician Fee for Service Billing, with strong capabilities in managing denials, appeals, and patient financial services. Proficient in Microsoft Excel and adept at communicating effectively with internal and external stakeholders.

Highest-signal resume keywords

Medical Insurance Accounts ReceivablePhysician Fee For Service BillingWriting Appeal LettersMicrosoft ExcelPatient Financial Services Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Accounts ReconciliationPayment ProcessingClaims ManagementDenial ResolutionFinancial Analysis

Soft Skills

Interpersonal CommunicationOral CommunicationWritten CommunicationTask ManagementIndependent Work

Tools & Technologies

Office SoftwareWord Processing SoftwareSpreadsheet SoftwareDatabase Software

Industry Keywords

Patient BillingCollection ActivitiesFinancial-Class IssuesContract DiscrepanciesAccounts Receivable Balances

About the role

Key responsibilities & impact

Follow up with assigned payers regarding denials, including authorization and eligibility denials
Coordinate and facilitate patient billing and collection activities
Process payments, adjustments, claims, correspondence, refunds, denials, financial/charity applications, and/or payment plans
Reconcile, balance, and pursue account balances, payments, and denials
Research payments, denials, and accounts to identify short/overpayments, contract discrepancies, financial-class issues, and errors
Make appeals and corrections as necessary
Build working relationships with business units, hospital departments, and provider offices
Identify payment issue trends and communicate solutions to internal and external customers
Respond to incoming calls and make outbound calls to resolve billing, payment, and accounting issues
Help the patient financial services team reduce accounts receivable balances and achieve collection goals
Document information in systems, provide statistical data, prepare issue lists, and communicate accurately with payers
Work independently under general supervision and report to a Supervisor or Manager

Requirements

What you’ll need

Minimum of 1 year experience in Medical Insurance AR and/or Physician Fee for Service Billing
Minimum of 1 year experience writing appeal letters for payer/payor denials
Intermediate to Advanced skill level in Microsoft Excel
High school diploma/GED or equivalent working knowledge
Knowledge of patient financial services, financial, collecting services or insurance industry processes
Ability to manage multiple tasks simultaneously with minimal supervision
Ability to work independently
Strong interpersonal, oral, and written communication skills
Strong knowledge of common office software, word processing, spreadsheet, and database software
Must live in one of the listed states: AL, AK, AR, AZ, CA, CO, FL, GA, IA, ID, IN, KS, KY, LA, MD, MI, MN, MO, MS, NC, ND, NE, NH, NY, NM, NV, OH, OK, OR, PA, SC, TN, TX, UT, VA, WA, WI, WV, WY

Benefits

Comp & perks

Great Place To Work® Certification™ workplace
Stimulating and rewarding career opportunities
Total rewards package