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Medical Assistant
Banner Health. Assist clinicians and nursing staff in providing medical care and evaluating direct patient care .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in patient care coordination, including vital sign assessment, medical record maintenance, and compliance with safety protocols. Possesses strong communication skills and the ability to manage multiple priorities in a clinical environment.
Highest-signal resume keywords
Active Medical Assistant CertificationBLS CertificationMedical Software ProficiencyPhlebotomy SkillsKnowledge of EMR and Scheduling Software
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Vital Sign MeasurementPatient Care CoordinationPhlebotomyEKG AdministrationMedical Record MaintenanceBilling Information ManagementSterilization ProceduresMedication Inventory MonitoringOffice Medical ProceduresInsurance Knowledge
Soft Skills
Interpersonal SkillsCommunication SkillsOrganizational SkillsAbility to Manage PrioritiesTeam Collaboration
Certifications & Qualifications
Active Medical Assistant CertificationBLS CertificationArizona Fingerprint Clearance Card
Industry Keywords
Patient Flow ManagementClinical ProcessDirect Patient CareHealthcare CommunicationManaged Care Operations
About the role
Key responsibilities & impact- Assist clinicians and nursing staff in providing medical care and evaluating direct patient care
- Prepare patients for exams and treatments by taking and recording vital signs, symptoms, measurements, chief complaints, and pain scores
- Assist providers with exams and minor in-office procedures, including phlebotomy, ear irrigation, and EKGs
- Prioritize patient flow through the clinical process and act as a chaperone as needed
- Coordinate patient care, including pre-certifications, referrals, authorizations, prescriptions, scheduling, and communicating test results
- Provide clerical support, maintain complete medical records, and provide accurate billing information
- Clean and disinfect equipment, exam rooms, and storage areas; follow sterilization, manufacturer, and OSHA procedures
- Monitor medication and immunization inventory, including expired items and recalls
- Maintain communication with internal and external customers and follow projects within the scope established by the PM or supervising MA
- Complete required onboarding, orientation, and simulation training
- Work under direct provider supervision and interact with staff, physicians, patients, families, and external healthcare contacts
Requirements
What you’ll need- High school diploma/GED or equivalent working knowledge
- Completion of a Banner approved medical assistant training program that meets state-defined regulations
- Active Medical Assistant certification required within one year of hire: RMA from AMT, CMA from AAMA, CCMA from NHA, or NCMA from NCCT
- BLS certification required upon hire
- Strong computer skills, including ability to work with medical software
- Exceptional interpersonal and communication skills
- Ability to manage multiple changing priorities effectively and organizationally
- Arizona Fingerprint Clearance Card and Arizona Criminal History Affidavit required only for specified behavioral health employees working with children
- Experience with office medical procedures and treatments, and knowledge of insurance, managed care operations, EMR, and scheduling software preferred
- Additional related education and/or experience preferred
Benefits
Comp & perks- Professional growth and advancement of training, education, and career development
- On-boarding/orientation activities, including simulation training, as needed or directed
- Drug-free work environment