Oncology Scheduling Specialist

Banner Health

. Schedule medical appointments across the campus for physicians, medical facilities, and specialized medical practices .

Posted 11/3/2026part-timeMesa • Arizona • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in scheduling medical appointments and coordinating patient care while utilizing electronic medical record systems. Proficient in medical terminology and knowledgeable about insurance plans, ensuring a seamless patient experience.

Highest-signal resume keywords

Scheduling ExperienceMedical TerminologyICD-9, CPT, HCPCS CodingElectronic Medical Record SystemsBilingual in Spanish

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

SchedulingMedical TerminologyICD-9 CodingCPT CodingHCPCS CodingOffice Software ProficiencyMedical Practice Management Software

Soft Skills

Communication SkillsOrganizational SkillsProblem-Solving SkillsEmpathy

Tools & Technologies

Electronic Medical Record SystemsScheduling Systems

Industry Keywords

Patient CoordinationInsurance PlansOncology Patient ExperienceReferral ManagementAuthorization Management

About the role

Key responsibilities & impact

Schedule medical appointments across the campus for physicians, medical facilities, and specialized medical practices
Coordinate appointments for physicians, surgical procedures, diagnostic tests, pain management, specialized tests, and treatments
Coordinate patients, providers, facility resources, ancillary staff, records, referrals, authorizations, and payers
Receive and initiate calls with patients, providers, provider offices, and facilities
Receive physician orders and schedule or reschedule appointments, tests, and procedures using electronic medical record and scheduling systems
Identify alternative scheduling solutions while following protocols and ensuring patient safety
Provide patients with information, pre- and post-test instructions, appointment locations, and directions
Answer questions within guidelines and refer clinical questions to appropriate staff
Communicate with patients, facilities, providers, and clinical colleagues via phone, chat, email, electronic medical record messaging, and other digital channels
Anticipate patient and provider needs and deliver an easy, empathetic, solution-oriented oncology patient experience

Requirements

What you’ll need

High school diploma/GED or equivalent working knowledge
Two years of scheduling experience in a physician’s office or hospital
Medical terminology may be required for some assignments
Excellent communication, organizational and problem-solving skills
Proficiency with commonly used office software
Ability to use software typically used for medical practice management and scheduling
Knowledge of ICD-9, CPT, and HCPCS coding is strongly preferred
Sound working knowledge of various types of insurance plans and/or worker’s compensation preferred
Bi-lingual in Spanish may be preferred for some assignments
Additional related education and/or experience preferred
Completion of post-offer Occupational Health physical assessment, drug screen and background check is required
Ability to work 9am-5:30pm, with training hours of 8am-4:30pm to start

Benefits

Comp & perks

Competitive wages
Paid orientation
Flexible Schedules (select positions)
Fewer Shifts Cancelled
Weekly pay
403(b) Pre-tax retirement
Employee Assistance Program
Employee wellness program
Discount Entertainment tickets
Restaurant/Shopping discounts
Auto Purchase Plan