Patient Care Coordinator – Neurosurgery Clinic

Banner Health

. Provide personalized coordination, clarification, and communication of administrative aspects of patient care .

Posted 9/17/2026part-timePhoenix • Arizona • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in patient care coordination, insurance verification, and medical documentation management. Proficient in utilizing electronic medical records and billing software to enhance operational efficiency in a high-volume medical environment.

Highest-signal resume keywords

Patient Care CoordinationInsurance VerificationElectronic Medical Records ManagementExcellent Communication SkillsMedical Office Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Patient Needs AssessmentMedical Terminology KnowledgeAppointment SchedulingData ManagementCharge Ticket ReconciliationBasic Math Skills

Soft Skills

Attention to DetailOrganizational SkillsInterpersonal RelationsProcess Coordination

Tools & Technologies

Hospital SoftwareBilling SoftwareElectronic Medical Records

Certifications & Qualifications

Arizona Fingerprint Clearance Card

Industry Keywords

Patient IntakeInsurance Benefit InformationAuthorization VerificationConfidential Information Handling

About the role

Key responsibilities & impact

Provide personalized coordination, clarification, and communication of administrative aspects of patient care
Perform patient needs assessments, insurance and authorization verification, registration, documentation, and appointment scheduling
Assist clinic workload and administrative tasks in a high-volume Neuroscience Institute
Perform patient intake, including pre-registration and registration
Obtain insurance benefit information, authorizations, notifications, signatures, and required documentation
Document insurance and authorization information in the patient records system to support reimbursement
Maintain and update insurance data, authorizations, preferred providers, and treatment-plan changes
Provide administrative support using electronic medical records, billing, data management, business software, and databases
Schedule physician appointments, tests, procedures, and surgeries; provide preparation instructions
Manage patient documentation and act as liaison among patients, billing departments, and payors
Deliver customer service and communicate with patients, departments, referral networks, and providers
Resolve scheduling conflicts and support a seamless patient and family experience
Manage medical records and obtain records from hospitals, practice offices, and ancillary services
Respond to referrals for tests, procedures, and specialty visits
Reconcile charge tickets and identify missing charges or diagnosis codes
Work independently under general supervision and assist other departments as needed

Requirements

What you’ll need

Medical office experience required
High school diploma/GED or equivalent working knowledge
Three or more years working in a hospital or medical office
Knowledge of medical terminology
Ability to work under minimal supervision and make independent decisions using good judgment
Excellent communication, human relations, attention to detail, and organizational skills
Highly developed interpersonal relations and process coordination skills
State of Arizona Department of Public Safety Level One Fingerprint Clearance Card required at hire and throughout employment for employees working at Banner MD Anderson on the Banner University Medical Center Phoenix campus
Arizona Fingerprint Clearance Card required at hire and throughout employment for employees working at Banner Behavioral Health Hospital
Knowledge of payer contract terms and processes
Basic math skills
Ability to handle confidential information and sensitive issues
Proficiency with common office software and hospital software for patient intake, medical history updates, scheduling, and billing
Completion of post-offer Occupational Health physical assessment, drug screen, and background check required

Benefits

Comp & perks

Competitive wages
Paid orientation
Flexible Schedules (select positions)
Fewer Shifts Cancelled
Weekly pay
403(b) Pre-tax retirement
Employee Assistance Program
Employee wellness program
Discount Entertainment tickets
Restaurant/Shopping discounts
Auto Purchase Plan
Internal applicant eligibility for regular Banner Health opportunities
Registry/Per Diem scheduling flexibility
No medical benefits package is offered for Registry/Per Diem positions