Patient Care Coordinator – Neurosurgery

Banner Health

. Coordinate, clarify, and communicate all administrative aspects of patient care .

Posted 10/14/2026part-timeMesa • Arizona • United StatesLeadWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in patient care coordination, including patient intake, insurance verification, and appointment scheduling. Proficient in maintaining accurate medical records and ensuring compliance with healthcare regulations while providing exceptional administrative support.

Highest-signal resume keywords

Patient Care CoordinationMedical Terminology KnowledgeInsurance VerificationExcellent Communication SkillsArizona Fingerprint Clearance Card

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Patient IntakeAuthorization ActivitiesData ManagementBillingAppointment SchedulingMedical Record ManagementBasic Math FunctionsDocumentationElectronic Medical RecordsProcess Coordination

Soft Skills

Attention to DetailInterpersonal RelationsOrganizational SkillsJudgmentConfidentiality Handling

Tools & Technologies

Common Office SoftwareHospital Software

Certifications & Qualifications

High School Diploma/GEDArizona Fingerprint Clearance CardArizona Criminal History Affidavit

Industry Keywords

Patient ExperienceHealthcare CompliancePayer Contract TermsReferral ManagementBehavioral Health

About the role

Key responsibilities & impact

Coordinate, clarify, and communicate all administrative aspects of patient care
Perform patient needs assessments, insurance and authorization verification, registration, documentation, and appointment scheduling
Partner with clinical care teams to ensure a seamless patient and family experience across the treatment continuum
Provide resources and complete follow-up tasks to support patients’ ongoing care
Perform patient intake, pre-registration/registration, and authorization activities
Obtain insurance benefit information, signatures, and required documentation
Maintain accurate patient records, insurance data, authorizations, provider information, and treatment-plan updates
Provide administrative support with documents, correspondence, spreadsheets, reports, records, electronic medical records, billing, and data management
Schedule physician appointments, tests, procedures, and surgeries and provide preparation instructions
Liaise between patients, billing departments, payors, providers, referral networks, and clinical teams
Optimize patient experience, resolve scheduling conflicts, and protect customer confidentiality
Manage medical records and obtain records from hospitals, practice offices, and ancillary services
Respond to referral requests and support compliance with medical-record laws
Reconcile charge tickets and notify clinical staff of missing or incomplete information
Work independently under general supervision and assist other departments as needed

Requirements

What you’ll need

High school diploma/GED or equivalent working knowledge
Three or more years working in a hospital or medical office
Knowledge of medical terminology
Ability to work under minimal supervision and make independent decisions using good judgment
Excellent communication, human relations, attention to detail, and organizational skills
Highly developed interpersonal relations and process coordination skills
Knowledge of payer contract terms and processes
Ability to perform basic math functions
Ability to handle confidential information and sensitive issues
Ability to work effectively with common office software and hospital software for patient medical history intake and updates, scheduling, and billing
Completion of post-offer Occupational Health physical assessment, drug screen, and background check
Availability to work Monday-Friday, typically 8am-5pm
Arizona Fingerprint Clearance Card required at hire and throughout employment for specified Behavioral Health clinical settings serving children
Arizona Criminal History Affidavit must be signed upon hire

Benefits

Comp & perks

Competitive wages
Paid orientation
Flexible Schedules (select positions)
Fewer Shifts Cancelled
Weekly pay
403(b) Pre-tax retirement
Employee Assistance Program
Employee wellness program
Discount Entertainment tickets
Restaurant/Shopping discounts
Auto Purchase Plan
Registry/Per Diem positions do not have guaranteed hours
No medical benefits package is offered