PFS Representative

Banner Health

. Follow up with assigned payers on denials, including authorization and eligibility denials .

Posted 11/11/2026full-timeRemote • United StatesJunior💰 $18 - $28 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Medical Insurance Accounts Receivable and Physician Fee for Service Billing, with strong capabilities in managing denials, appeals, and patient financial services. Proficient in Microsoft Excel and common office software, with a focus on effective communication and relationship-building.

Highest-signal resume keywords

Medical Insurance Accounts ReceivablePhysician Fee for Service BillingAppeal Letter WritingMicrosoft ExcelPatient Financial Services

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Denial ManagementPayment ProcessingAccount ReconciliationFinancial AnalysisClaims Processing

Soft Skills

Interpersonal CommunicationOral CommunicationWritten CommunicationTask ManagementIndependent Work

Tools & Technologies

Office SoftwareWord Processing SoftwareSpreadsheet SoftwareDatabase Software

Industry Keywords

Patient Financial ServicesCash CollectionsInsurance Industry ProcessesFinancial Services

About the role

Key responsibilities & impact

Follow up with assigned payers on denials, including authorization and eligibility denials
Coordinate and facilitate patient billing and collection activities
Process payments, adjustments, claims, correspondence, refunds, denials, financial/charity applications, and/or payment plans
Reconcile, balance, and pursue account balances, payments, and denials
Research payments, denials, and accounts to identify short/overpayments, contract discrepancies, financial-class errors, and other issues
Make appeals and corrections as necessary
Build relationships with business units, hospital departments, and provider offices
Identify payment trends and communicate solutions to internal and external customers
Respond to incoming calls and make outbound calls to resolve billing, payment, and accounting issues
Reduce accounts receivable balances and support patient financial services goals
Document information in systems, provide statistical data, prepare issue lists, and communicate with payors
Work independently under general supervision and report to a Supervisor or Manager

Requirements

What you’ll need

Minimum of 1 year experience in Medical Insurance AR and/or Physician Fee for Service Billing
Minimum of 1 year experience writing appeal letters for payer/payor denials
Intermediate to Advanced skill level in Microsoft Excel
High school diploma/GED or equivalent working knowledge
Knowledge of patient financial services, financial, collecting services or insurance industry experience processes normally acquired over one or more years of work experience
Ability to manage multiple tasks simultaneously with minimal supervision and to work independently
Strong interpersonal, oral, and written communication skills
Strong knowledge of common office software, word processing, spreadsheet, and database software
Work experience with the Company's systems and processes preferred
Previous cash collections experience preferred
Additional related education and/or experience preferred

Benefits

Comp & perks

Great Place To Work® Certification™ workplace
Stimulating and rewarding careers
Total rewards package