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Quality Audit Analyst
Banner Health. Conduct remote and onsite audits of contracted Behavioral Health Agencies .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in conducting audits and ensuring compliance within Behavioral Health Agencies, utilizing Electronic Health Record systems and quality management methodologies. Proficient in data analysis, project leadership, and providing technical assistance to enhance organizational performance.
Highest-signal resume keywords
Quality ManagementRegulatory ComplianceElectronic Health Record NavigationData Collection/AnalysisProject Leadership
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Medical Record ReviewPolicy AssessmentCorrective Action ImplementationQuality Improvement MethodologiesAudit Reporting
Soft Skills
Self-MotivatedDetail-OrientedEffective Time ManagementProblem SolvingCommunication
Tools & Technologies
Microsoft WordMicrosoft ExcelMicrosoft OutlookMicrosoft TeamsElectronic Health Record Systems
Certifications & Qualifications
AZ Board of Behavioral Health LicensingCPHQ
Industry Keywords
Behavioral HealthAudit SchedulingQuality GuidelinesPerformance MeasuresRoot Cause Analysis
About the role
Key responsibilities & impact- Conduct remote and onsite audits of contracted Behavioral Health Agencies
- Perform comprehensive medical record reviews and policy and procedure assessments
- Verify regulatory and contractual compliance
- Initiate and coordinate audit scheduling with agencies
- Maintain communication using virtual tools
- Provide real-time feedback and technical assistance to improve compliance and documentation
- Compile audit reports detailing findings, corrective actions, and quality improvement recommendations
- Navigate Electronic Health Record systems to review clinical documentation
- Implement and monitor provider quality management and regulatory requirements
- Define quality requirements for audit tools based on the ACC Contract
- Coordinate and educate providers on quality guidelines and performance measures
- Assist with root cause analysis and corrective and preventive actions
- Track and trend medical record review results
- Provide technical assistance and training in continuous quality improvement methodologies and tools
- Close audit findings and ensure timely resolution of investigations and corrective actions
- Suggest improvements to services, processes, or products
- Solve complex problems and identify solutions to non-standard requests
- Interact with department and cross-department peers, supervisors, customers, patients, and physicians
Requirements
What you’ll need- Arizona residency required; ideal candidate resides in Phoenix, AZ
- Bachelor’s degree or equivalent working knowledge in Behavioral Health related fields
- Two to four years of relevant experience in quality management, process improvement, project leadership, organization/time management, data collection/analysis, client relations, program development, process streamlining, project evaluation, budget management, training and development
- AZ Board of Behavioral Health Licensing and/or CPHQ preferred
- Strong computer skills, including proficiency in Microsoft Word, Excel, Outlook, and Teams
- Comfort navigating various Electronic Health Record systems
- Self-motivated and detail-oriented
- Ability to work independently, manage time effectively, and meet daily and weekly productivity metrics
- Completion of post-offer Occupational Health physical assessment, drug screen, and background check required
- Availability for Monday–Friday, 8:00 a.m.–4:30 p.m. schedule and 40 hours per week
- Ability to travel to assigned agencies for onsite audits, typically up to several visits per month
Benefits
Comp & perks- Competitive wages
- Paid orientation
- Flexible Schedules (select positions)
- Fewer Shifts Cancelled
- Weekly pay
- 403(b) Pre-tax retirement
- Employee Assistance Program
- Employee wellness program
- Discount Entertainment tickets
- Restaurant/Shopping discounts
- Auto Purchase Plan