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Risk Program Manager
Banner Health. Develop, coordinate, and administer systems for risk identification, investigation, and reduction .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in risk management, patient safety, and regulatory compliance within clinical settings, with strong capabilities in data analysis, communication, and collaboration across multidisciplinary teams.
Highest-signal resume keywords
Risk ManagementPatient SafetyCPHRM CertificationClinical Risk AssessmentRegulatory Compliance
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Risk AssessmentData AnalysisRoot Cause AnalysisPolicy DevelopmentLoss Prevention ProgramsMedical TerminologyClaims ManagementPerformance Improvement PlansAdverse Event ReportingBudget Development
Soft Skills
Strong Communication SkillsTeam CollaborationNegotiation SkillsInfluencing ChangePresentation Skills
Certifications & Qualifications
CPHRMPatient Safety CertificationCPHQARM
Industry Keywords
Healthcare RegulationsFederal and State StatutesPatient CareClinical SettingsQuality Assurance
About the role
Key responsibilities & impact- Develop, coordinate, and administer systems for risk identification, investigation, and reduction
- Perform risk assessments in clinical settings and inspect patient care areas
- Develop, implement, and monitor entity-specific risk management plans and annual goals
- Collaborate with quality and patient safety representatives on performance improvement plans, indicators, and goals
- Participate in hospital, clinic, and ambulatory entity committees
- Advise senior management, administrators, physicians, nurses, and other personnel on patient safety and risk management
- Investigate potential or actual events and participate in root cause analyses
- Report adverse drug events and sentinel events to appropriate parties
- Collect, evaluate, analyze, and present risk management claims data and litigation information
- Respond to professional and facility liability questions and assist with treatment, consent, AMA, and medical error disclosure issues
- Develop loss prevention and patient safety programs and conduct education, inservices, and orientation
- Recommend policy, procedure, and system changes to reduce risk and maintain regulatory standards
- Assist claims teams and legal counsel with records, subpoenas, court orders, and agency investigations
- Provide information and data for assigned-entity budget development
- Participate in scheduled periodic call
Requirements
What you’ll need- Bachelor’s degree in nursing or related field
- CPHRM required within two years of hire
- Four to five years in Risk Management or equivalent experience
- Strong written and oral communication skills
- Presentation skills
- Ability to work as a team player
- Ability to influence change without direct authority
- Negotiation skills
- Knowledge of federal and state statutes specific to health care
- Knowledge of medical terminology and hospital or department policies, procedures and practices
- Ability to manage and negotiate in emotional and confrontational situations
- Hands-on patient care experience and background preferred
- RN preferred
- QA, Patient Safety, CPHQ, and/or ARM preferred
- Patient safety certification preferred
- Additional related education and/or experience preferred
Benefits
Comp & perks- CPHRM exam and recertification costs covered
- Study materials and ongoing study group for risk management certification
- Opportunities for ongoing education through ASHRM and the Arizona Society of Healthcare Risk Management
- Hybrid work arrangement
- Great Place To Work® certified employer