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RN Patient Navigator
Banner Health. Assess patient care plans and develop, implement, monitor, and document resource utilization and patient progress .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in patient care coordination, including assessment, implementation, and monitoring of care plans, while effectively communicating with patients, families, and healthcare teams. Possesses strong clinical knowledge and organizational skills to optimize patient outcomes and support process improvement initiatives.
Highest-signal resume keywords
RN LicenseBLS CertificationClinical ExperienceCare CoordinationCase Management Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Patient Care AssessmentResource UtilizationTreatment Goal EstablishmentDischarge PlanningDiagnostic Services KnowledgeLegal Aspects of Health ServicesProcess ImprovementClinical TeachingEmotional Support ProvisionInterdisciplinary Collaboration
Soft Skills
Effective CommunicationOrganizational SkillsTime ManagementEmotional SupportProblem Solving
Tools & Technologies
Word Processing SoftwareDatabase Software Applications
Certifications & Qualifications
RN LicenseBLS CertificationSpecialty-Area Certification
Industry Keywords
Patient Care CoordinationClinical ExperienceHealth ServicesDiagnostic ServicesCare StrategiesEnd-of-Life Care CoordinationUtilization RequirementsInterdisciplinary ApproachCommunity ResourcesArizona Residency
About the role
Key responsibilities & impact- Assess patient care plans and develop, implement, monitor, and document resource utilization and patient progress
- Evaluate medical necessity and appropriateness of care to optimize patient outcomes
- Serve as liaison for referring physicians
- Assist with scheduling initial tests and consultations
- Guide patients and families through diagnostic services, treatment, and care
- Coordinate disease care using an interdisciplinary, holistic approach
- Make referrals and coordinate consultations with physicians and providers
- Explain diagnostic processes, care strategies, recommended actions, disease processes, side effects, and community resources
- Evaluate functional abilities and limitations and establish measurable, patient-centered treatment goals
- Implement plans of care and initiate discharge planning
- Support patients and families during difficult decisions, including end-of-life care coordination
- Provide emotional support
- Support process improvement activities and participate in staff development
- Collaborate with physicians, payers, and health care team members
- Collect and communicate information to meet utilization and regulatory requirements
- Coordinate patient care across facilities and specialty practices
- Solve complex problems involving evaluation, treatment, and discharge planning
Requirements
What you’ll need- Bachelor's degree in nursing or related field
- Current RN license in the state of practice
- BLS certification
- Approximately 5 years of clinical experience
- Excellent organizational skills
- Clinical knowledge regarding specialty care services
- Knowledge of care coordination of services
- Knowledge of legal and financial aspects of diagnostic services and health services in the specialty area
- Effective communication and writing skills
- Good time management skills
- Knowledge of word processing and database software applications
- Ability to teach clinical and non-clinical personnel regarding care and diagnostic services
- Understanding of process improvement
- Candidates must be located in Arizona
- Current specialty-area certification preferred
- Prior case management experience preferred
- Additional related education and/or experience preferred
Benefits
Comp & perks- Full-time employment
- Day shift schedule
- Monday–Friday schedule, 8:00 a.m.–5:00 p.m., with some flexibility based on business needs
- Remote hybrid work arrangement
- Opportunity to help build a new multidisciplinary health care facility and shape care delivery
- Training provided in person at Arcadia or Downtown Phoenix locations
- Drug-free work environment