Senior Administrative Assistant

Banner Health

. Support two Senior RN Clinical Services Officers and two HR Directors .

Posted 9/17/2026full-timePhoenix • Arizona • United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong administrative support capabilities, including proficiency in written and oral communication, calendar management, and project coordination. Possesses the ability to analyze administrative details and resolve conflicts while maintaining a professional image.

Highest-signal resume keywords

Administrative Support ExperienceWritten Communication SkillsOral Communication SkillsCalendar ManagementProject Coordination

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Typing AccuracyData AnalysisReport PreparationProofreadingConflict Resolution

Soft Skills

Interpersonal CommunicationProfessional ImageInitiativeIndependent Judgment

Tools & Technologies

Word Processing ProgramsPersonal Software Packages

Certifications & Qualifications

Arizona Fingerprint Clearance CardArizona Criminal History Affidavit

Industry Keywords

Administrative ServicesBusiness Support ServicesClerical FunctionsOrganizational PoliciesBehavioral Health

About the role

Key responsibilities & impact

Support two Senior RN Clinical Services Officers and two HR Directors
Provide clerical and administrative services and assistance to senior leadership
Handle office situations and conflicts involving clerical and administrative functions
Summarize incoming materials, gathered information, and meetings for supervisors
Coordinate new information with background office sources and identify important aspects or conflicts
Interpret requests and help implement actions
Relay requests for action or information to appropriate staff when the supervisor is absent
Coordinate and complete recurring and one-time projects
Screen telephone calls and visitors and redirect them as appropriate
Provide callers with information about organizational policies, practices, operations, and internal or external resources
Maintain supervisors' calendars and arrange meetings, conferences, and appointments
Arrange hotel and travel accommodations for frequent, extended trips
Prepare reports, presentation materials, summaries, and replies to inquiries
Assist with research, analysis, and interpretation of data under management direction
Perform administrative support tasks requiring initiative and independent judgment
May hire, train, conduct performance reviews, and direct departmental staff workflow
Assign work to clerical staff and follow up on results
Interact extensively with senior leaders, board members, physicians, patients, employees, media, and business and community leaders

Requirements

What you’ll need

High school diploma/GED or equivalent working knowledge
Three to four years of administrative support experience at a progressively responsible level
Strong working knowledge of administrative/specialized business support services
Written communication skills to edit and proofread business correspondence and reports
Ability to type accurately and efficiently from rough draft and machine transcription or personal dictation
Proficiency using common word processing programs
Ability to acquire and utilize thorough knowledge of organization policies, practices, and operations
Oral communication skills for arranging meetings, responding to non-routine inquiries, and gathering background information for sensitive or confidential reports
Ability to analyze routine administrative details and resolve minor scheduling conflicts
Excellent oral, written, and interpersonal communication skills
Ability to convey a professional image and represent the organization with external customers
Working knowledge of personal software packages
For specified behavioral health clinical settings: Arizona Fingerprint Clearance Card at time of hire and an Arizona Criminal History Affidavit signed upon hire

Benefits

Comp & perks

Health and financial security options
Variety of benefit plans for employees and families
Flexible working hours
Hybrid/remote work arrangement