Senior Practice Manager – Orthopedics, Sports Medicine

Banner Health

. Manage day-to-day operations of a large or multi-site outpatient clinic, health center, or complex procedural practice .

Posted 9/22/2026full-timeScottsdale • Arizona • United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing outpatient clinic operations, including financial performance, employee engagement, and patient experience. Proven ability to develop and implement operational strategies while ensuring compliance with regulatory standards.

Highest-signal resume keywords

Healthcare AdministrationOperational Vision DevelopmentFinancial Performance ManagementTeam Performance DrivingCompliance with Regulatory Standards

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Budget PreparationPayroll ManagementInventory ControlCharge CapturePerformance Metrics EvaluationOperational Efficiency ImprovementService Excellence ImplementationStrategic Initiative DevelopmentCommunity Partnership BuildingChange Management

Soft Skills

CollaborationCommunicationDecision-MakingOrganizational SkillsInterpersonal Skills

Certifications & Qualifications

Arizona Fingerprint Clearance CardArizona Criminal History Affidavit

Industry Keywords

Outpatient Clinic ManagementIntegrated Healthcare SystemManaged Care EnvironmentHealthcare Industry KnowledgeEmployee Engagement

About the role

Key responsibilities & impact

Manage day-to-day operations of a large or multi-site outpatient clinic, health center, or complex procedural practice
Own successful practice operations, including financial performance, employee engagement and retention, and patient experience
Prepare and execute budgets; monitor and approve payroll, supply ordering, inventory, and accurate charge capture
Lead, select, onboard, develop, reward, retain, and provide performance feedback to staff, leaders, and physicians
Maintain competencies to function in staff roles as needed to support efficient operations
Ensure compliance with accrediting bodies and government agencies through reviews, audits, education, and training
Coordinate physical maintenance, equipment needs, and repairs
Build and maintain community partnerships and relationships to attract and retain customers and support Banner’s brand positioning
Partner with Public Relations and Marketing on location, provider, and specialty promotion, media opportunities, and community events
Monitor workflows and revise procedures to improve efficiency, quality, and safety
Monitor patient-experience data, coach staff, lead by example, and direct service recovery activities
Develop and implement solutions for strategic initiatives, service excellence, and quality measures
Mentor less-tenured Practice Managers and Supervisors
Develop plans to achieve short- and long-term goals and comply with operating and capital budgets
Collaborate with physicians, clinical leadership, Banner leaders, market managers, staff, patients, vendors, regulators, and the community

Requirements

What you’ll need

Bachelor’s degree in healthcare administration, business, consumer, finance, or a related field
At least 2 years of experience in a related health care, business, retail, service, or hospitality setting
Accountability and responsibility for meeting or exceeding key performance metrics
Knowledge of health care, business, retail, service, or hospitality industry
Entrepreneurial spirit and ability to lead a small business within an integrated healthcare system
Ability to develop, implement, evaluate, and adjust an operational vision
Exceptional collaboration, communication, decision-making, organizational, and interpersonal skills
Ability to establish and maintain effective working relationships with physicians, leaders, and staff employees
Proven ability to drive team and individual performance to reach or exceed key performance metrics
Ability to manage multiple changing priorities effectively in an ambiguous environment
Ability to practice flexibility, maintain composure, show courage, and apply change management skills
Additional experience or education in business, consumer, finance, or administration preferred
Experience working in a managed care environment or integrated delivery network beneficial
If working in an applicable behavioral health clinical setting serving children: Arizona Fingerprint Clearance Card required at hire and an Arizona Criminal History Affidavit signed upon hire

Benefits

Comp & perks

Full-time employment
Day shift schedule, Monday–Friday between 7:00am and 5:00pm
Exempt position
Leadership and professional development opportunities
Mentorship opportunities within an academic medicine environment