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Senior Social Media Specialist
Banner Health. Own the full social media content lifecycle from concept through publishing across Health Plan platforms .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing the full social media content lifecycle, including strategy development, content creation, and performance analysis. Proficient in utilizing social media management tools and analytics to optimize engagement and drive organizational objectives.
Highest-signal resume keywords
Social Media ManagementContent CreationSocial Media StrategyPerformance AnalysisCollaboration Across Teams
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Social Media Content LifecycleContent CreationSocial Media AnalyticsSocial ListeningPerformance MeasurementSocial Media AlgorithmsDigital MarketingEngaging CopywritingContent SchedulingCrisis Management
Soft Skills
Excellent CommunicationStrong Organizational SkillsConsultation SkillsAbility to Manage Multiple PrioritiesCollaborative Work Style
Tools & Technologies
Adobe WorkfrontSprout SocialHootsuiteFalcon.io
Industry Keywords
Health Plan PlatformsMarketing PrioritiesIntegrated CampaignsGovernance FrameworksBest PracticesAudience InsightsBrand MentionsCompetitor Activity
About the role
Key responsibilities & impact- Own the full social media content lifecycle from concept through publishing across Health Plan platforms
- Develop and execute social media strategies aligned with marketing priorities, integrated campaigns, and organizational objectives
- Manage Facebook, Instagram, LinkedIn, X/Twitter, and other social media channels
- Plan content, maintain posting schedules, engage communities, and optimize platforms
- Manage social media content calendars and production workflows using Adobe Workfront
- Create social media posts, captions, hashtags, and other content
- Partner with content, brand, graphic design, video production, marketing, analytics, and internal stakeholder teams
- Maintain social media standards, governance frameworks, best practices, training resources, and compliance
- Provide strategic consultation and guidance to stakeholders and local teams
- Monitor social listening, sentiment, trends, audience insights, brand mentions, competitor activity, and industry conversations
- Escalate social media issues, crises, security concerns, customer service matters, and reputational risks
- Coordinate owned/organic social media efforts with paid social campaigns
- Analyze reach, engagement, clicks, conversions, and other performance metrics
- Implement optimization improvements and provide regular performance reporting to demonstrate ROI and inform strategic decisions
Requirements
What you’ll need- Arizona residency required
- Bachelor's degree in Marketing, Communications, Digital Media, or related field
- Minimum 7 years of experience in social media management or digital marketing
- Demonstrated experience managing social media channels
- Proven experience creating social media content and managing day-to-day operations
- Hands-on experience with social media management platforms such as Sprout Social, Hootsuite, or Falcon.io
- Understanding of social media strategy, platform best practices, and content creation
- Awareness of social media algorithms, trends, and platform updates
- Strong content creation and storytelling skills with ability to write engaging social media copy
- Knowledge of social media analytics and performance measurement
- Experience with social listening and sentiment monitoring tools
- Ability to work collaboratively across multiple teams
- Strong organizational skills with ability to manage multiple priorities in a fast-paced environment
- Excellent communication and consultation skills
Benefits
Comp & perks- Great Place To Work® Certification™ employer
- Stimulating and rewarding careers
- Employee support from a nationally recognized healthcare leader
- Drug-free work environment
- EEO/Disabled/Veterans support