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Supervisor, Physician Practice – Neurology
Banner Health. Supervise day-to-day activities of non-physician staff and monitor productivity .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership and organizational skills in supervising non-physician staff, ensuring effective patient service, and maintaining compliance with medical and regulatory standards. Proficient in coordinating operations, scheduling, and providing quality patient care in a medical environment.
Highest-signal resume keywords
Leadership ExperienceMedical Assistant CertificationOrganizational SkillsCommunication SkillsPatient Care Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Staff SupervisionWorkflow ManagementPatient Services CoordinationMedical Records ManagementSchedulingFacility Maintenance CoordinationMedication AdministrationReferral Process NavigationComputer Program ProficiencyQuality Patient Care
Soft Skills
CoachingMotivatingEvaluatingProblem SolvingRelationship Building
Tools & Technologies
Business Information SystemsScheduling SoftwareMedical Transcription Tools
Certifications & Qualifications
Medical Assistant CertificationNursing Assistant CertificationLPN LicenseArizona Fingerprint Clearance Card
Industry Keywords
Healthcare OperationsBehavioral HealthPatient ExperienceRegulatory ComplianceClinical Settings
About the role
Key responsibilities & impact- Supervise day-to-day activities of non-physician staff and monitor productivity
- Monitor medical group operations and recommend procedural changes
- Select, train, coach, motivate, evaluate, and direct staff workflow
- Schedule non-physician staff and deploy them appropriately among offices
- Oversee reception, scheduling, patient services, accounting, medical records, transcription, business information systems, and appropriate clinical areas
- Liaise between non-physician staff and physicians to ensure effective patient service
- Maintain effective working relationships with group physicians
- Serve as a role model and resource for quality patient care and patient information
- Maintain office policies and procedures in accordance with physician, facility, system, professional, and regulatory requirements
- Determine facility maintenance, equipment, repair, and supply needs and coordinate resources
- Resolve day-to-day facility problems and ensure areas are stocked
- Cover front- and/or back-office functions
- Administer medications when permitted by policies, demonstrated competencies, and state scope of practice
- Provide autonomous guidance for quality patient experiences and efficient practice operations
- Navigate referral and authorization processes and multiple computer programs while handling competing demands
Requirements
What you’ll need- Associate’s Degree-level literacy, communication, and math skills
- At least two years of experience in a physician's office or medical environment
- Excellent communication and organizational skills
- Certain assignments may require current certification as a Medical Assistant, Nursing Assistant, or current LPN license
- Employees working in specified behavioral health clinical settings serving children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain it during employment
- An Arizona Criminal History Affidavit must be signed upon hire for applicable behavioral health settings
- Bachelor’s degree preferred
- Experience in a leadership or coordinator capacity preferred
- Additional related education and/or experience preferred
Benefits
Comp & perks- Full-time employment
- Day shift, Monday–Friday 8:00am–4:30pm, with some flexibility based on business needs
- Nonprofit academic medicine environment with research, education, and excellent patient care mission
- Mentorship environment associated with the University of Arizona Colleges of Medicine
- Drug-free work environment