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Transitional Care Associate
Banner Health. Facilitate safe and timely discharge or transfer of patients from acute care to post-acute settings .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in facilitating patient discharge and transition planning, with a strong understanding of Medicare and Medicaid benefits. Effectively collaborates with healthcare teams and communicates with patients and families to ensure safe and timely care transitions.
Highest-signal resume keywords
Bachelor's Degree In Social WorkLicensed Practical NurseLicensed Respiratory TherapistKnowledge Of Medicare And MedicaidBLS Certification
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Discharge PlanningCare Plan ImplementationData CollectionPatient DocumentationTransition Of Care Management
Soft Skills
Effective CommunicationCustomer Service SkillsHuman Relations SkillsTime Management Skills
Certifications & Qualifications
Arizona Fingerprint Clearance CardArizona Criminal History Affidavit
Industry Keywords
Healthcare Service-Setting ExperienceCommunity ResourcesPost-Acute CarePerformance Improvement Projects
About the role
Key responsibilities & impact- Facilitate safe and timely discharge or transfer of patients from acute care to post-acute settings
- Facilitate and implement care plans in collaboration with the healthcare team
- Collaborate with healthcare team members to implement, manage, and communicate transition-of-care arrangements
- Participate in performance improvement projects and Banner initiatives
- Collect data for project measurement as assigned
- Document interventions and discharge-plan elements accurately and timely in patient medical records
- Transfer accurate patient information among post-acute care entities
- Assist patients and families with post-acute arrangements
- Conduct follow-up calls to patients and providers and report concerns to leadership
- Provide community resources and maintain clear communication about anticipated discharge dates and care settings
- Apply knowledge of Medicare, Medicaid, and other program benefits to transition planning
- Implement discharge plans under delegated authority and communicate plans across the care continuum
Requirements
What you’ll need- Bachelor's degree in social work or related degree, or Licensed Practical Nurse, or Licensed Respiratory Therapist required
- Knowledge of government/community agencies and resources, including Medicare/Medicaid and long-term care resources/services
- Effective communication and customer service skills
- Human relations skills and time management skills
- Ability to work flexible hours and rotating weekends
- BLS required, except for employees working in the Insurance Division
- Arizona Fingerprint Clearance Card and Arizona Criminal History Affidavit required for specified behavioral health clinical settings
- Previous healthcare service-setting experience preferred
- Experience interacting with patients and families preferred
- Social services, licensed practical nursing, or discharge planning experience preferred
- Additional related education and/or experience preferred
Benefits
Comp & perks- Flat rate $3/hour weekend shift differential when applicable
- Full-time schedule with 40 hours per week
- Professional growth opportunities
- Direct patient interaction and interdisciplinary collaboration