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Barksdale Federal Credit Union

Head Member Service Representative

Barksdale Federal Credit Union

. Answer other tellers’ questions .

Posted 9/22/2026full-timeShreveport • Louisiana • United StatesLeadWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates proficiency in bank teller operations, including transaction processing, balancing, and compliance with policies. Exhibits strong communication and interpersonal skills to effectively serve members and train staff.

Highest-signal resume keywords
Bank Teller PoliciesTransaction ProcessingBalancing Daily TransactionsExcellent Communication SkillsInterpersonal Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Transaction ProcessingBalancingCash HandlingFinancial Services KnowledgeCompliance Maintenance
Soft Skills
Problem SolvingTeam CollaborationCustomer Service
Tools & Technologies
Basic Computer SkillsSoftware Proficiency
Certifications & Qualifications
High School Diploma
Industry Keywords
Credit UnionFinancial ServicesTeller Operations

About the role

Key responsibilities & impact
  • Answer other tellers’ questions
  • Resolve more complex problems
  • Oversee balancing
  • Ensure smooth flow of teller lines and adequate coverage
  • Provide general training to tellers
  • Promptly and professionally serve members
  • Process deposits, withdrawals, loan payments, cashiers’ checks, and cash advances accurately and efficiently
  • Balance daily transactions and verify cash totals
  • Maintain accuracy and compliance
  • Perform assigned side-jobs
  • Assist other tellers as needed to ensure seamless operations

Requirements

What you’ll need
  • Minimum of 6 to twelve months related experience and/or training, or equivalent combination of education and experience
  • Thorough knowledge of bank teller policies and procedures
  • High school diploma or equivalent
  • Basic understanding of financial services and products provided by the credit union
  • Excellent communication and interpersonal skills
  • Proficiency in basic computer skills and willingness to learn new software/systems
  • Successful comprehensive background check
  • Successful drug screening
  • Completion of an online skill assessment prior to an employment offer
  • All employment applications must be submitted electronically
  • Complete all fields on the application; enter NA where not applicable

Benefits

Comp & perks
  • Medical, Dental & Vision Insurance
  • 24/7 Teledoc Health Access
  • Mental Health Support through Employee Assistance Program (EAP)
  • Paid Life & Long-Term Disability Insurance
  • Wellness Programs with rewards and free virtual fitness classes
  • 156 hours of PTO annually
  • 8 paid holidays
  • Volunteer Time & Opportunities
  • 401(k) with Company Match
  • Financial Wellness Tools
  • Free Barksdale Federal Credit Union membership
  • Education Assistance Program reimbursing up to 90% of tuition costs
  • In-person and online training
  • Certifications
  • Leadership programs
  • Employee Recognition & Milestones through service anniversary program