Barksdale Federal Credit Union

Banker

• Deliver superior member service throughout the lending process, from account opening to various loan services
• Manage deposit services, including account opening, closure, and maintenance
• Process loans, conduct loan interviews, and prepare applications for credit approval
• Assist members electronically and in person
• Promote and cross-sell the credit union's products and services
• Enhance member relationships and loyalty
• Resolve member issues and inquiries effectively and professionally

Personal Banker

Member Service Representative

• Answer other tellers’ questions
• Resolve more complex problems
• Oversee balancing
• Ensure smooth flow of teller lines and adequate coverage
• Provide general training to tellers
• Process members’ deposits, withdrawals, loan payments, cashier’s checks, and cash advances accurately and efficiently
• Balance daily transactions and verify cash totals
• Perform assigned side-jobs
• Assist other tellers as needed
• Ensure members receive prompt and professional service

Head Member Service Representative

Representative

• Welcome members and assist with everyday banking needs
• Process deposits and withdrawals accurately and efficiently
• Assist with loan payments
• Issue cashier’s checks
• Balance daily transactions
• Support teammates and perform a variety of branch tasks
• Help open and close accounts as needed
• Update member information
• Provide account support

Universal Service Representative

• Process deposits, withdrawals, loan payments, cashiers’ checks, and cash advances accurately and efficiently
• Balance daily transactions and verify cash totals
• Perform assigned side-jobs
• Assist other tellers as needed
• Provide prompt, professional service to members
• Enhance members’ banking experience

General

• Provide exceptional relationship management and operational support to business members
• Deliver treasury management, commercial deposit, and merchant services solutions
• Ensure an outstanding member experience through accurate account administration
• Resolve issues in a timely manner
• Maintain regulatory compliance
• Collaborate across departments
• Support business growth by expanding treasury management relationships
• Develop commercial deposits
• Achieve established sales and service goals

Business Deposits Specialist

IT Support

• Coordinate, install, and maintain PC hardware, software, and peripherals
• Deliver technical customer support over the phone
• Identify, troubleshoot, and resolve a wide range of technical computer-related problems
• Identify, evaluate, and solve end-user workstation problems
• Repair, maintain, upgrade, and install computers and related peripheral equipment
• Perform diagnostic testing to determine problem sources and make necessary repairs
• Ensure preventive maintenance schedules are followed
• Handle installation of new systems and equipment efficiently
• Keep detailed and accurate records of all work performed
• Maintain testing equipment and repair tools

Help Desk Technician

• Answer other tellers’ questions
• Resolve more complex problems
• Oversee balancing
• Ensure smooth flow of teller lines and adequate coverage
• Provide general training to tellers
• Promptly and professionally serve members
• Process deposits, withdrawals, loan payments, cashiers’ checks, and cash advances accurately and efficiently
• Balance daily transactions and verify cash totals
• Maintain accuracy and compliance
• Perform assigned side-jobs
• Assist other tellers as needed to ensure seamless operations

Financial Planning and Analysis

• Deliver superior member service throughout the lending process
• Manage deposit services, including account opening, closure, and maintenance
• Process loans
• Conduct loan interviews
• Prepare applications for credit approval
• Assist members electronically and in person
• Promote and cross-sell credit union products and services
• Enhance member relationships and loyalty
• Resolve member issues and inquiries effectively and professionally

Financial Service Representative

• Provide a variety of essential financial services as a bank teller
• Process deposits, withdrawals, loan payments, cashiers’ checks, and cash advances accurately and efficiently
• Balance daily transactions and verify cash totals to maintain accuracy and compliance
• Perform assigned side-jobs
• Assist other tellers as needed to ensure seamless operations
• Provide prompt, professional service that enhances members’ banking experience