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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in bank teller policies and procedures, ensuring accurate processing of financial transactions while providing exceptional customer service. Capable of training and supporting team members to maintain efficient operations and resolve complex issues.
Highest-signal resume keywords
Bank Teller PoliciesFinancial Services KnowledgeTransaction ProcessingCommunication SkillsInterpersonal Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Transaction BalancingDeposit ProcessingWithdrawal ProcessingLoan Payment ProcessingCashier's Check ProcessingCash Advance ProcessingProblem ResolutionBasic Computer Skills
Soft Skills
Team SupportCustomer Service
Certifications & Qualifications
High School Diploma
Industry Keywords
Credit UnionFinancial ProductsComprehensive Background CheckDrug ScreeningOnline Skill Assessment
About the role
Key responsibilities & impact- Answer other tellers’ questions
- Resolve more complex problems
- Oversee balancing
- Ensure smooth flow of teller lines and adequate coverage
- Provide general training to tellers
- Process members’ deposits, withdrawals, loan payments, cashier’s checks, and cash advances accurately and efficiently
- Balance daily transactions and verify cash totals
- Perform assigned side-jobs
- Assist other tellers as needed
- Ensure members receive prompt and professional service
Requirements
What you’ll need- Minimum of 6 to twelve months related experience and/or training, or equivalent combination of education and experience
- Thorough knowledge of bank teller policies and procedures
- High school diploma or equivalent
- Basic understanding of financial services and products provided by the credit union
- Excellent communication and interpersonal skills
- Proficiency in basic computer skills and willingness to learn new software/systems
- Comprehensive background check required
- Drug screening required
- Online skill assessment required before an offer of employment
- All employment applications must be submitted electronically
- Complete all application fields; enter NA where not applicable
Benefits
Comp & perks- Medical, Dental & Vision Insurance
- 24/7 Teledoc Health Access
- Mental Health Support through the Employee Assistance Program (EAP)
- Paid Life & Long-Term Disability Insurance
- Wellness Programs, rewards, and free virtual fitness classes
- 156 hours of PTO annually
- 8 paid holidays
- Volunteer Time & Opportunities
- 401(k) with Company Match
- Financial Wellness Tools, including free financial advising
- Free Barksdale Federal Credit Union membership
- Education Assistance Program reimbursing up to 90% of tuition costs
- In-person and online training
- Certifications
- Leadership programs
- Employee Recognition & Milestones through the service anniversary program