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Member Service Representative
Barksdale Federal Credit Union. Provide a variety of essential financial services as a bank teller .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in financial services and products, ensuring accurate processing of transactions while maintaining compliance. Exhibits strong communication and interpersonal skills to enhance customer experience and support team operations.
Highest-signal resume keywords
Financial Services KnowledgeTransaction ProcessingCompliance AccuracyCommunication SkillsInterpersonal Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Transaction ProcessingCash HandlingBasic Computer SkillsBank Teller PoliciesFinancial Products Knowledge
Soft Skills
Excellent CommunicationInterpersonal SkillsWillingness to Learn
Certifications & Qualifications
High School Diploma
Industry Keywords
Bank TellerCredit UnionFinancial ServicesComplianceCustomer Service
About the role
Key responsibilities & impact- Provide a variety of essential financial services as a bank teller
- Process deposits, withdrawals, loan payments, cashiers’ checks, and cash advances accurately and efficiently
- Balance daily transactions and verify cash totals to maintain accuracy and compliance
- Perform assigned side-jobs
- Assist other tellers as needed to ensure seamless operations
- Provide prompt, professional service that enhances members’ banking experience
Requirements
What you’ll need- High school diploma or equivalent
- Basic understanding of financial services and products provided by the credit union
- General knowledge of bank teller policies and procedures
- Excellent communication and interpersonal skills
- Proficiency in basic computer skills
- Willingness to learn new software/systems
- All employment applications must be submitted electronically
- Comprehensive background check required before extending any offer of employment
- Drug screening required before extending any offer of employment
- Online skill assessment required before extending any offer of employment
Benefits
Comp & perks- Medical, Dental & Vision Insurance
- 24/7 Teledoc Health Access
- Mental Health Support through Employee Assistance Program (EAP)
- Paid Life & Long-Term Disability Insurance
- Wellness Programs, including rewards and free virtual fitness classes
- 156 hours of PTO annually
- 8 paid holidays
- Volunteer Time & Opportunities
- 401(k) with Company Match
- Financial Wellness Tools, including free financial advising, free Barksdale Federal Credit Union membership, and money-management education
- Education Assistance Program reimbursing up to 90% of tuition costs, up to the maximum allowable
- In-person and online training
- Certifications
- Leadership programs
- Employee Recognition & Milestones through a service anniversary program