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Personal Banker
Barksdale Federal Credit Union. Deliver superior member service throughout the lending process, from account opening to various loan services .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in delivering exceptional member service throughout the lending process, with a strong understanding of financial services and products. Proficient in loan processing functions and committed to enhancing member relationships and loyalty.
Highest-signal resume keywords
Loan Processing KnowledgeFinancial Services UnderstandingMember Relationship ManagementExcellent Communication SkillsInterpersonal Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Loan ProcessingAccount ManagementCredit Approval PreparationBasic Computer SkillsCross-SellingMember Service Delivery
Soft Skills
Problem SolvingProfessionalismCustomer Service Orientation
Certifications & Qualifications
High School Diploma or Equivalent
Industry Keywords
Financial InstitutionCredit UnionDeposit ServicesMember LoyaltyComprehensive Background CheckDrug Screening
About the role
Key responsibilities & impact- Deliver superior member service throughout the lending process, from account opening to various loan services
- Manage deposit services, including account opening, closure, and maintenance
- Process loans, conduct loan interviews, and prepare applications for credit approval
- Assist members electronically and in person
- Promote and cross-sell the credit union's products and services
- Enhance member relationships and loyalty
- Resolve member issues and inquiries effectively and professionally
Requirements
What you’ll need- Previous experience with a full-service financial institution is preferred
- High school diploma or equivalent
- Strong understanding of financial services and products provided by the credit union
- Knowledge of loan processing functions, requirements, and procedures
- Excellent communication and interpersonal skills
- Proficiency in basic computer skills and willingness to learn new software/systems
- Comprehensive background check required as part of the hiring process
- Drug screening required as part of the hiring process
- Online skill assessment required prior to an offer of employment
- All employment applications must be submitted electronically
Benefits
Comp & perks- Medical, Dental & Vision Insurance
- 24/7 Teledoc Health Access
- Mental Health Support through Employee Assistance Program (EAP)
- Paid Life & Long-Term Disability Insurance
- Wellness Programs with challenges, rewards, and free virtual fitness classes
- 156 hours of PTO annually
- 8 paid holidays
- Volunteer Time & Opportunities
- 401(k) with Company Match
- Financial Wellness Tools, including free financial advising
- Free Barksdale Federal Credit Union membership
- Education Assistance Program reimbursing up to 90% of tuition costs
- Career Development, including in-person and online training, certifications, and leadership programs
- Employee Recognition & Milestones through a service anniversary program