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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in translating business needs into user stories and acceptance criteria, managing digital product workflows, and executing UAT protocols. Proficient in utilizing tools like Jira, Asana, and Mixpanel to enhance customer experience and operational efficiency.
Highest-signal resume keywords
User Story DevelopmentUAT ExecutionJira ManagementMixpanel ReportingDigital Product Coordination
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
User Story WritingUAT ProtocolsData AnalysisWorkflow ManagementTechnical Ticket Drafting
Soft Skills
Analytical SkillsWritten CommunicationVerbal CommunicationProblem-SolvingTask Prioritization
Tools & Technologies
JiraAsanaMixpanelIntercomContent Management Systems
Industry Keywords
Marketing TechnologyE-CommerceDigital SubscriptionSubscription ModelsHealth and Wellness Platforms
About the role
Key responsibilities & impact- Translate business needs, customer feedback, and marketing goals into detailed user stories and acceptance criteria
- Draft, maintain, and triage technical tickets in Jira/Asana with reproduction steps, technical context, and screenshots
- Own UAT for feature releases, system enhancements, and bug fixes across digital platforms
- Collaborate with external QA resources on manual and automated testing
- Triage bugs, track resolution timelines, and verify deployments
- Implement seasonal campaign takeovers, landing pages, promotions, pricing logic, promo triggers, and tracking links
- Manage online workout videos, collections, instructors, metadata, tags, and publication dates
- Coordinate studio website publication, updates, studio data, and integrations
- Audit website and mobile-app user journeys, navigation, CTAs, checkout flows, and membership sign-ups
- Manage the Intercom customer support inbox, troubleshoot issues, respond to feedback, and route questions
- Create and maintain process and configuration documentation
- Create engagement reports using Mixpanel, Excel, or other tools
- Understand third-party digital integrations and data flows
- Manage event taxonomy and validate event and property tracking
- Support client segmentation with tested logic and validation
- Analyze customer feedback, support trends, and error logs to recommend platform enhancements and operational efficiencies
- Report to the Sr. Manager of Digital Experience and Technology
Requirements
What you’ll need- 3+ years of experience as a Business Analyst, Systems Analyst, or Digital Product Coordinator in a marketing technology, e-commerce, or digital subscription environment
- Direct experience with Jira, Asana, Airtable, Content Management Systems, Intercom, Segment, and Mixpanel
- Proven experience writing user stories, executing UAT protocols, interfacing with customers, and collaborating across marketing, operations, and engineering teams
- Familiarity with subscription models, franchise ecosystems, or health and wellness platforms is a plus
- Experience with Iterable is preferred
- Exceptional analytical and detail-oriented skills
- Outstanding written and verbal communication skills
- Disciplined backlog, documentation, and testing workflow management
- Proactive problem-solving and task completion
- Ability to prioritize daily tasks and meet hard deadlines
- Must be available during 8–5pm in own time zone, with occasional availability for other time zones
- Must be currently authorized to work full-time in the U.S.; no visa sponsorship available
- Alignment with barre3 core values: Practice Authenticity, Stronger Together, Love of Learning, Give Generously, and Make It Happen
Benefits
Comp & perks- A flexible, hybrid working environment, including opportunities to work remotely and at the Portland Home Office
- Generous medical, dental and vision plans
- Paid holidays, sick and vacation time
- 401k company-matching
- Free unlimited access to barre3 online and Portland barre3 classes
- Diversity, equity, and inclusion commitment
- Opportunities to work remotely
