Field Service Technician II

Barry-Wehmiller

. Provide project management, equipment installation, maintenance, troubleshooting, and customer support for Alliance products .

Posted 10/28/2026full-timeRemote • United StatesMid-LevelSenior💰 $27 - $29 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in project management, equipment installation, and troubleshooting of industrial machinery, with a strong focus on customer support and training. Proficient in PLC programming and mechanical systems, ensuring effective communication and rapport with clients.

Highest-signal resume keywords

PLC ProgrammingElectrical/Mechanical TroubleshootingCustomer SupportProject ManagementIndustrial Equipment Knowledge

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

PLC ProgrammingElectrical TroubleshootingMechanical TroubleshootingHMI ProgrammingVariable Frequency DrivesIndustrial SensorsBlueprint ReadingHydraulic Systems MaintenancePneumatic Systems MaintenanceControl System Networks

Soft Skills

Excellent Communication SkillsCustomer Relationship ManagementTeam CollaborationTraining and Coaching

Tools & Technologies

Siemens S7 PLCsSiemens STEP7 / Portal SoftwareAllen-Bradley SLC500 PLCsRockwell Software RSLogix500Allen-Bradley Compact Logix PLCsRockwell Software RSLogix5000Microsoft Office

Industry Keywords

Material Handling EquipmentIndustrial MachineryPreventive MaintenanceSystem AuditsAcceptance TestingEmergency Call ProgramSafety PoliciesTechnical Support

Tech Stack

Tools & technologies

Assembly

About the role

Key responsibilities & impact

Provide project management, equipment installation, maintenance, troubleshooting, and customer support for Alliance products
Travel independently to customer sites for equipment service, installation, and training
Make travel arrangements with travel agents, airlines, and rental car companies
Install equipment and associated machinery for new or existing production lines
Perform service calls including troubleshooting, electrical/control work, system audits, preventive maintenance, rebuilds, retrofits, and system training
Represent the corporation professionally to build customer loyalty and create future sales opportunities
Troubleshoot equipment start-up and design problems during installations, internal debugging, and acceptance testing
Perform PLC and HMI programming logic independently or with Engineering
Serve as on-site supervisor/project manager for equipment installation and training
Establish rapport with customers and act as the single point of contact
Assist with installation and training schedules
Complete required documentation, reports, weekly timesheets, expense reports, and trip reports
Perform factory machine acceptance testing, identify defects and required corrections, and obtain signed acceptance certificates
Train and coach new Field Technicians on troubleshooting methods and tools
Contribute to operator and maintenance training sessions at customer locations
Train customer personnel on equipment functions, safety, operation, service requirements, spare parts, manuals, and technical support
Provide telephone support for technical issues and recommend solutions
Participate in the After Hours Emergency Call Program and maintain the Inbound Call Service log
Provide feedback on equipment improvements to Engineering and Manufacturing
Submit Design / Document Change Requests for cost savings or feature upgrades
Use computers, software tools, hand tools, documentation, and procedures to perform service work
Assist fellow Field Service Technicians at project locations
May provide technical support for customer issues or assist in the Assembly department while in the office

Requirements

What you’ll need

Minimum of High School graduate or G.E.D.
Five to Seven years supervising, installing, and maintaining material handling equipment or other industrial machinery
Strong electrical/mechanical/PLC background
Strong technical background in industrial equipment
Excellent communication and people skills
Willing to travel an average of 75% or more
Ability to respond and exceed customer needs
Computer skills including Microsoft Office and other standard business software
Excellent mechanical, hydraulic, pneumatic, and electrical knowledge, including reading blueprints, schematics, and layout drawings
Proficiency in assembling and maintaining mechanical, electrical, and hydraulic systems
Mechanical troubleshooting and intermediate electrical troubleshooting
Understanding of control system networks, especially Industrial Ethernet
Experience with industrial sensors and analog/digital positioning
Competency with Variable Frequency Drives
Intermediate/Advanced knowledge of PLCs and machine language, including ladder logic, uploading and downloading programs to PLCs and HMIs, monitoring inputs and outputs, and basic programming under Engineering guidance
Siemens S7 PLCs and Siemens STEP7 / Portal Software
Allen-Bradley SLC500 PLCs and Rockwell Software RSLogix500
Allen-Bradley Compact Logix PLCs and Rockwell Software RSLogix5000
Capable of lifting up to 50 pounds
Capable of full range of body movement and good dexterity
Able to sit or stand for extended periods
Good balance and lack of fear of heights while working on ladders
Applicants may be subject to pre-employment screening, including drug screening, reference checks, employment verifications, background screening, and/or skills assessments
Must comply with company and customer safety policies and procedures

Benefits

Comp & perks

Medical insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
401K with employer match
PTO
Paid holidays
Bonus program