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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing Site Reliability Engineering teams, with a strong focus on Kubernetes infrastructure, observability tooling, and incident management. Proven ability to drive technical decisions, foster team accountability, and enhance operational reliability across multi-cloud environments.
Highest-signal resume keywords
Kubernetes ManagementObservability ToolingIncident Response LeadershipInfrastructure-as-CodeTeam Building and Development
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
KubernetesInfrastructure-as-CodeObservability-as-CodeMetricsLoggingDashboardsAlerting PipelinesGitOps WorkflowsMulti-Cloud InfrastructureProduction Infrastructure
Soft Skills
Strong Communication SkillsCollaboration Across Time ZonesInfluencing Without Authority
Tools & Technologies
VictoriaMetricsPrometheusLokiELKGrafanaTerraformHelmFlux CDArgoCDIncident Management Platforms
Industry Keywords
Site Reliability EngineeringCloud InfrastructurePlatform EngineeringIncident ManagementGPU Infrastructure
Tech Stack
Tools & technologiesCloudFluxGrafanaKubernetesNode.jsPrometheusTerraform
About the role
Key responsibilities & impact- Recruit, hire, and grow Baseten’s first SRE team in London, with ongoing coaching, feedback, and career development through regular 1:1s.
- Set clear performance expectations, hold a high bar, and foster a culture of ownership, accountability, and continuous improvement.
- Own the reliability of Baseten’s multi-cloud Kubernetes infrastructure during your team’s hours, including incident response, post-mortems, and remediation tracking.
- Partner with SRE leadership in the US to design follow-the-sun on-call rotations, escalation paths, and handoff processes.
- Serve as the escalation point for major incidents, drive resolution with urgency, and ensure the team learns from every incident.
- Drive technical decisions through design reviews, code reviews, and architectural discussions.
- Turn the reliability roadmap into clear team priorities and milestones, and hold the team accountable for delivering them.
- Lead the team in defining and instrumenting SLOs and SLIs, and in building observability infrastructure as code, including metrics, logging, dashboards, and alerting.
- Turn recurring failure patterns and tribal knowledge into runbooks, automated mitigations, and self-healing systems.
- Partner with engineering, forward deployed, capacity, and product teams to raise the operational floor across the company, and represent the team’s progress, capacity, and tradeoffs clearly to leadership.
- Ensure the fleet is healthy and operational across all clusters.
- Interact with vendors and internal teams to remediate node failures and reliability concerns.
- Exercise and encourage good judgment on tooling and architectural tradeoffs, with a bias against unnecessary complexity.
Requirements
What you’ll need- 4+ years of experience directly managing engineers in an SRE, cloud infrastructure, or platform engineering context.
- Extensive hands-on experience with Kubernetes, with the ability to engage credibly in architectural discussions and code reviews (multi-cloud experience across EKS, GKE, or similar is a strong plus).
- Strong background building and maintaining scalable production infrastructure.
- Strong foundation in observability tooling: metrics (VictoriaMetrics, Prometheus), logging (Loki, ELK), dashboards (Grafana), and alerting pipelines.
- Experience with infrastructure-as-code (Terraform, Helm) and GitOps workflows (Flux CD, ArgoCD).
- Experience leading incident response, running post-mortems, and building on-call rotations and runbooks.
- Track record of recruiting and growing engineering talent.
- Strong written and verbal communication skills, with the ability to collaborate across time zones and influence without direct authority.
- Openness to learning about ML infrastructure. Prior machine learning experience is not required.
- Ability to work onsite in our London office 3 days a week.
- Experience building a new team or establishing an engineering presence in a new region.
- Observability-as-code experience.
- Background in multi-cloud and hybrid environments.
- Familiarity with incident management platforms (incident.io or similar).
- Background in GPU infrastructure, or in diagnosing runtime issues around latency, memory behaviour, GPU utilisation, and concurrency.
Benefits
Comp & perks- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
