Billing Operations Specialist

Bask Health

. Monitor payment activity daily, track failed charges, resolve billing issues, and follow up on past-due accounts until closed .

Posted 11/9/2026full-timeRemote • United States, Egypt, Brazil, ArgentinaJuniorMid-Level💰 $55,000 - $100,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in billing operations, including managing Stripe workflows, generating invoices, and ensuring compliance with regulatory standards such as HIPAA and PCI. Strong analytical and organizational skills support effective resolution of billing issues and customer disputes.

Highest-signal resume keywords

Stripe Workflows ManagementHigh-Volume Recurring BillingBilling AutomationRegulatory Compliance (HIPAA, PCI)Analytical Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Billing OperationsRevenue OperationsInvoice GenerationCharge Dispute ResolutionData AuditingSubscription ManagementSQLExcel

Soft Skills

Detail-OrientedProactive CommunicationOrganizational Skills

Tools & Technologies

StripeCRM Systems

Industry Keywords

SaaSHealthcareB2B Pricing ModelsTelehealth Workflows

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Monitor payment activity daily, track failed charges, resolve billing issues, and follow up on past-due accounts until closed
Own and operate Stripe workflows end-to-end, including Stripe Invoicing
Configure invoice templates, rules, and delivery schedules
Partner with Customer Success to onboard customers with accurate billing terms and pricing
Generate and send recurring invoices, confirm payments, and apply proper tax and pricing structures
Maintain and audit Stripe and internal CRM data
Identify and resolve customer disputes, subscription edge cases, charge errors, and billing escalations
Assist with billing automation, Stripe tooling, documentation, and compliance workflows
Support revenue recognition and monthly reporting for Finance
Collaborate with Product and Engineering on platform-generated billing events and complex subscription logic
Ensure compliance with HIPAA, PCI, and other regulatory standards in billing and payments

Requirements

What you’ll need

2+ years of experience in billing, AR, or revenue operations at a SaaS or healthcare company
Proven ability to chase and close unpaid invoices — you’re proactive and persistent with collections
Highly detail-oriented with strong analytical, investigative, and organizational skills
Experienced in high-volume recurring billing, subscription changes, and charge disputes
Able to work cross-functionally and independently in a fast-paced, remote-first startup environment
Clear and professional written communication skills
Nice to have: familiarity with HIPAA-compliant systems, telehealth workflows, or B2B SaaS pricing models
Nice to have: SQL
Nice to have: Excel