Junior Product Manager, Intakes – Conversion

Bask Health

. Support product development across Bask's patient intake questionnaires, eligibility workflows, and checkout experiences.

Posted 11/11/2026full-timeRemote • United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong analytical thinking and problem-solving skills to identify user friction and recommend improvements in patient intake and checkout experiences. Proficient in translating user needs into actionable product specifications while collaborating effectively with cross-functional teams.

Highest-signal resume keywords

JavaScript Coding ExperienceProduct Management InterestUser Experience OptimizationData Analysis FamiliarityUsability Testing Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

JavaScriptTypeScriptPythonData AnalysisForm ValidationConditional LogicAPIsPayment IntegrationsA/B TestingUser Story Writing

Soft Skills

Analytical ThinkingProblem-SolvingAttention to DetailEffective CommunicationCollaboration

Tools & Technologies

FigmaClickUpJiraLinearProduct Analytics Tools

Industry Keywords

E-CommerceDigital HealthHealthcare TechnologyPatient EligibilityRegulated Software Workflows

Tech Stack

Tools & technologies

JavaScriptNext.jsPythonReactSQLTypeScript

About the role

Key responsibilities & impact

Support product development across Bask's patient intake questionnaires, eligibility workflows, and checkout experiences.
Help identify friction and abandonment points throughout the patient intake and purchase journey.
Work with product managers to define priorities and deliver improvements to intake and conversion workflows.
Gather feedback from patients, merchants, customer-facing teams, and clinical operations.
Help improve questionnaire navigation, conditional questions, form validation, and patient instructions.
Support eligibility screening and treatment selection improvements while maintaining clinical safeguards.
Assist with checkout steps, payment-related messaging, and the transition from intake to purchase.
Translate user problems and business needs into product requirements, user stories, and acceptance criteria.
Collaborate with engineers and designers to evaluate technical solutions and implementation tradeoffs.
Investigate questionnaire and checkout issues, reproduce bugs, and document findings.
Support product experiments and A/B testing.
Analyze funnel metrics, step completion rates, abandonment rates, and checkout conversion.
Work with clinical and compliance stakeholders to preserve necessary patient information and eligibility requirements.
Support usability testing across browsers, devices, and patient scenarios.
Assist with quality assurance, feature validation, and product launches.
Research e-commerce checkout experiences, onboarding flows, and consumer applications.
Maintain product documentation, testing results, and project updates.
Own smaller intake and conversion improvements from investigation through testing and release.

Requirements

What you’ll need

Hands-on experience contributing to software products through coursework, personal projects, internships, or professional work.
Foundational understanding of software development, web applications, and how digital products are built.
Practical coding experience with JavaScript, TypeScript, Python, or another programming language.
Ability to read code, understand basic technical concepts, and communicate effectively with engineers.
Strong analytical thinking and problem-solving skills.
Ability to identify user friction, investigate problems, and recommend practical improvements.
Interest in product management, user experience, and conversion optimization.
Ability to translate user needs and business requirements into clear, actionable product specifications.
Strong attention to detail, particularly when testing multi-step forms and conditional workflows.
Ability to organize feedback, document technical issues, and communicate findings clearly.
Familiarity with basic data analysis and interpreting product performance metrics.
Strong written and verbal communication skills.
Ability to collaborate with engineers, designers, product managers, and cross-functional teams.
Willingness to learn new technologies and take ownership of assigned responsibilities.
Nice to Have: Previous internship or early-career experience in product management, software engineering, or a related technical role.
Nice to Have: Experience working on onboarding flows, questionnaires, forms, checkout experiences, or other multi-step user journeys.
Nice to Have: Familiarity with conversion funnels, A/B testing, or experimentation.
Nice to Have: Experience with e-commerce platforms, subscription products, or consumer-facing applications.
Nice to Have: Familiarity with JavaScript, TypeScript, React, Next.js, or frontend development.
Nice to Have: Experience with form validation, conditional logic, APIs, or payment integrations.
Nice to Have: Familiarity with product analytics tools, SQL, or funnel analysis.
Nice to Have: Experience conducting usability testing, user research, or analyzing customer feedback.
Nice to Have: Experience writing user stories, acceptance criteria, or product requirements.
Nice to Have: Familiarity with Figma, ClickUp, Jira, Linear, or similar development tools.
Nice to Have: Experience testing applications across browsers and devices.
Nice to Have: Understanding of healthcare privacy, patient eligibility, or regulated software workflows.
Nice to Have: Interest in telehealth, digital health, or healthcare technology.
Nice to Have: A portfolio, GitHub profile, or examples of projects demonstrating technical ability and product thinking.