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Junior Product Manager, Merchant Platform
Bask Health. Support product development across Bask's merchant dashboard and business management tools .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong analytical thinking and problem-solving skills, with practical coding experience in JavaScript, TypeScript, or Python. Capable of translating merchant needs into clear product requirements and collaborating effectively with cross-functional teams to enhance e-commerce solutions.
Highest-signal resume keywords
Product ManagementJavaScript ProgrammingUser Story WritingE-Commerce PlatformsAnalytical Thinking
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
JavaScriptTypeScriptPythonUser StoriesProduct RequirementsAPIsSQLUsability TestingProduct AnalyticsTechnical Problem-Solving
Soft Skills
Analytical ThinkingProblem-SolvingAttention to DetailCommunication SkillsOrganizational Skills
Tools & Technologies
ShopifyBigCommerceWooCommerceClickUpJiraLinearFigma
Industry Keywords
SaaS ProductsMerchant DashboardsSubscription ManagementBilling SystemsE-Commerce Business
Tech Stack
Tools & technologiesJavaScriptNext.jsPythonReactSQLTypeScript
About the role
Key responsibilities & impact- Support product development across Bask's merchant dashboard and business management tools
- Help improve merchant onboarding, account configuration, and business setup workflows
- Work on product catalog management, pricing configuration, subscription settings, and related merchant-facing features
- Gather feedback from merchants and customer success teams to identify recurring problems and opportunities for improvement
- Translate merchant needs into clear product requirements, user stories, and acceptance criteria
- Take ownership of smaller product features and improvements from discovery through development, testing, and launch
- Collaborate with engineers to understand technical requirements, APIs, integrations, and implementation tradeoffs
- Work with designers to simplify complex configuration screens and improve the usability of merchant tools
- Investigate merchant-reported bugs, reproduce issues, and document findings for engineering teams
- Help improve how merchants manage storefront settings, product availability, and other business configurations
- Support improvements to subscription management, billing-related workflows, and merchant account settings
- Identify opportunities to reduce manual steps, configuration errors, and repetitive merchant tasks
- Research e-commerce platforms and SaaS merchant tools to identify useful product patterns
- Analyze merchant feedback, feature adoption, workflow completion, and other relevant product metrics
- Participate in product discovery, prioritization, technical planning, and feature reviews
- Support quality assurance, usability testing, and release validation for merchant-facing features
- Maintain product documentation, implementation notes, and project updates
- Work with customer success and operations teams to understand how product changes affect merchant workflows
- Evaluate the effectiveness of shipped improvements and recommend additional iterations
Requirements
What you’ll need- Hands-on experience contributing to software products through coursework, personal projects, internships, or professional work
- Foundational understanding of software development, web applications, and how SaaS products are built
- Practical coding experience with JavaScript, TypeScript, Python, or another programming language
- Ability to read code, understand basic technical concepts, and communicate effectively with engineers
- Strong interest in technical product management and building software for businesses
- Strong analytical thinking and problem-solving skills
- Ability to understand merchant problems and translate business needs into clear product requirements
- Familiarity with how online businesses use software to manage products, customers, subscriptions, or operations
- Ability to investigate technical issues, organize findings, and recommend practical solutions
- Strong attention to detail, especially when working with settings, configurations, and multi-step workflows
- Ability to interpret user feedback and basic product data to inform decisions
- Excellent written and verbal communication skills
- Ability to collaborate with engineers, designers, customer success teams, and other stakeholders
- Strong organizational skills and ability to manage smaller initiatives independently
- Willingness to learn new technologies, take initiative, and work in a fast-moving environment
- Previous internship or early-career experience in product management, software engineering, or a related technical role
- Experience with Shopify, BigCommerce, WooCommerce, or other e-commerce platforms
- Experience operating an online store or helping manage an e-commerce business
- Familiarity with merchant dashboards, product catalogs, pricing, subscriptions, or account configuration
- Experience working on B2B SaaS products or merchant-facing applications
- Familiarity with JavaScript, TypeScript, React, Next.js, or modern web development frameworks
- Experience working with APIs, integrations, databases, or web application architecture
- Familiarity with billing systems, subscription management, or payment-related workflows
- Experience writing product requirements, user stories, and acceptance criteria
- Familiarity with product analytics, SQL, or feature adoption metrics
- Experience with ClickUp, Jira, Linear, Figma, or similar product development tools
- Experience conducting user research, usability testing, or analyzing customer feedback
- Experience using AI-assisted development tools for research, prototyping, or technical problem-solving
- Interest in telehealth, digital health, or healthcare technology
- A portfolio, GitHub profile, or examples of technical projects demonstrating product thinking and execution