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Bask Health

Junior Product Manager, Merchant Platform

Bask Health

. Support product development across Bask's merchant dashboard and business management tools .

Posted 11/11/2026full-timeRemote • United StatesJuniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong analytical thinking and problem-solving skills, with practical coding experience in JavaScript, TypeScript, or Python. Capable of translating merchant needs into clear product requirements and collaborating effectively with cross-functional teams to enhance e-commerce solutions.

Highest-signal resume keywords
Product ManagementJavaScript ProgrammingUser Story WritingE-Commerce PlatformsAnalytical Thinking

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
JavaScriptTypeScriptPythonUser StoriesProduct RequirementsAPIsSQLUsability TestingProduct AnalyticsTechnical Problem-Solving
Soft Skills
Analytical ThinkingProblem-SolvingAttention to DetailCommunication SkillsOrganizational Skills
Tools & Technologies
ShopifyBigCommerceWooCommerceClickUpJiraLinearFigma
Industry Keywords
SaaS ProductsMerchant DashboardsSubscription ManagementBilling SystemsE-Commerce Business

Tech Stack

Tools & technologies
JavaScriptNext.jsPythonReactSQLTypeScript

About the role

Key responsibilities & impact
  • Support product development across Bask's merchant dashboard and business management tools
  • Help improve merchant onboarding, account configuration, and business setup workflows
  • Work on product catalog management, pricing configuration, subscription settings, and related merchant-facing features
  • Gather feedback from merchants and customer success teams to identify recurring problems and opportunities for improvement
  • Translate merchant needs into clear product requirements, user stories, and acceptance criteria
  • Take ownership of smaller product features and improvements from discovery through development, testing, and launch
  • Collaborate with engineers to understand technical requirements, APIs, integrations, and implementation tradeoffs
  • Work with designers to simplify complex configuration screens and improve the usability of merchant tools
  • Investigate merchant-reported bugs, reproduce issues, and document findings for engineering teams
  • Help improve how merchants manage storefront settings, product availability, and other business configurations
  • Support improvements to subscription management, billing-related workflows, and merchant account settings
  • Identify opportunities to reduce manual steps, configuration errors, and repetitive merchant tasks
  • Research e-commerce platforms and SaaS merchant tools to identify useful product patterns
  • Analyze merchant feedback, feature adoption, workflow completion, and other relevant product metrics
  • Participate in product discovery, prioritization, technical planning, and feature reviews
  • Support quality assurance, usability testing, and release validation for merchant-facing features
  • Maintain product documentation, implementation notes, and project updates
  • Work with customer success and operations teams to understand how product changes affect merchant workflows
  • Evaluate the effectiveness of shipped improvements and recommend additional iterations

Requirements

What you’ll need
  • Hands-on experience contributing to software products through coursework, personal projects, internships, or professional work
  • Foundational understanding of software development, web applications, and how SaaS products are built
  • Practical coding experience with JavaScript, TypeScript, Python, or another programming language
  • Ability to read code, understand basic technical concepts, and communicate effectively with engineers
  • Strong interest in technical product management and building software for businesses
  • Strong analytical thinking and problem-solving skills
  • Ability to understand merchant problems and translate business needs into clear product requirements
  • Familiarity with how online businesses use software to manage products, customers, subscriptions, or operations
  • Ability to investigate technical issues, organize findings, and recommend practical solutions
  • Strong attention to detail, especially when working with settings, configurations, and multi-step workflows
  • Ability to interpret user feedback and basic product data to inform decisions
  • Excellent written and verbal communication skills
  • Ability to collaborate with engineers, designers, customer success teams, and other stakeholders
  • Strong organizational skills and ability to manage smaller initiatives independently
  • Willingness to learn new technologies, take initiative, and work in a fast-moving environment
  • Previous internship or early-career experience in product management, software engineering, or a related technical role
  • Experience with Shopify, BigCommerce, WooCommerce, or other e-commerce platforms
  • Experience operating an online store or helping manage an e-commerce business
  • Familiarity with merchant dashboards, product catalogs, pricing, subscriptions, or account configuration
  • Experience working on B2B SaaS products or merchant-facing applications
  • Familiarity with JavaScript, TypeScript, React, Next.js, or modern web development frameworks
  • Experience working with APIs, integrations, databases, or web application architecture
  • Familiarity with billing systems, subscription management, or payment-related workflows
  • Experience writing product requirements, user stories, and acceptance criteria
  • Familiarity with product analytics, SQL, or feature adoption metrics
  • Experience with ClickUp, Jira, Linear, Figma, or similar product development tools
  • Experience conducting user research, usability testing, or analyzing customer feedback
  • Experience using AI-assisted development tools for research, prototyping, or technical problem-solving
  • Interest in telehealth, digital health, or healthcare technology
  • A portfolio, GitHub profile, or examples of technical projects demonstrating product thinking and execution