Product Manager – Intakes, Conversion

Bask Health

. Own product initiatives across Bask's patient questionnaires, consent, eligibility, and checkout experiences.

Posted 11/11/2026full-timeRemote • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in product management with a focus on improving patient intake and checkout experiences through effective collaboration with engineering and design teams. Proficient in utilizing user feedback and performance metrics to drive product enhancements and optimize conversion workflows.

Highest-signal resume keywords

Product Management ExperienceJavaScript/TypeScript ProficiencyAPI and Integration KnowledgeUser Needs TranslationCheckout Flow Improvement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Product Roadmap ExecutionSaaS Product DevelopmentFunnel AnalyticsA/B TestingConditional LogicTechnical Specification WritingConversion Rate OptimizationForm Builder ExperiencePatient Intake ProcessesDigital Consent Workflows

Soft Skills

Excellent Communication SkillsPrioritization SkillsIndependent Work AbilityCollaboration SkillsProblem-Solving Skills

Industry Keywords

Healthcare TechnologyHIPAA ComplianceTelehealthDigital HealthConsumer-Facing Applications

Tech Stack

Tools & technologies

JavaScriptTypeScript

About the role

Key responsibilities & impact

Own product initiatives across Bask's patient questionnaires, consent, eligibility, and checkout experiences.
Help define and execute the product roadmap for intake and conversion workflows.
Work with merchants, customer-facing teams, and clinical operations to understand patient intake and purchasing processes.
Improve questionnaire usability, question sequencing, conditional logic, and form completion experiences.
Develop consent and eligibility workflows supporting accurate information collection and clear patient communication.
Identify friction points, confusing steps, and technical issues contributing to incomplete intakes or abandoned checkouts.
Partner with engineering and design to translate user needs into product requirements and technical specifications.
Improve checkout usability, payment-related experiences, and error handling with commerce and billing teams.
Work with engineers on APIs, integrations, data flows, and technical implementation tradeoffs.
Collaborate with clinical product teams to support clinical review and eligibility requirements.
Define and monitor intake completion, checkout conversion, abandonment, error, and workflow performance metrics.
Use customer feedback, product analytics, and experimentation to identify improvements.
Lead initiatives through discovery, development, testing, launch, and iteration.
Own product outcomes and continuously improve intake and checkout experiences.

Requirements

What you’ll need

2+ years of professional product management experience building and shipping software products.
At least 1 year of JavaScript/TypeScript experience.
At least 1 year of professional experience in an engineering role.
Ability to read and write code, understand technical implementation details, and communicate effectively with engineers.
Experience working on SaaS products, consumer-facing applications, or complex web-based software.
Strong understanding of APIs, integrations, and modern web application development.
Experience translating user needs and business requirements into clear, actionable product specifications.
Strong product discovery, prioritization, and execution skills.
Experience working directly with engineers, designers, and cross-functional stakeholders.
Ability to use user feedback, product analytics, and performance metrics to make informed decisions.
Excellent written and verbal communication skills.
Ability to manage competing priorities, work independently, and deliver high-quality products in a fast-moving environment.
Experience with onboarding funnels, questionnaires, form builders, or conversion-focused products.
Familiarity with conditional logic, dynamic forms, eligibility workflows, or digital consent experiences.
Experience improving checkout flows, payment experiences, or e-commerce conversion.
Knowledge of funnel analytics, A/B testing, experimentation, and conversion rate optimization.
Experience building configurable SaaS platforms that support multiple businesses or organizations.
Familiarity with patient intake processes, healthcare privacy, or HIPAA considerations.
Experience with subscription-based products, direct-to-consumer businesses, or merchant-facing platforms.
Experience with telehealth, digital health, or healthcare technology.