Product Operations Intern

Bask Health

. Support the day-to-day operations of Bask's product management team.

Posted 11/11/2026internshipRemote • United StatesEntry LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong organizational skills and attention to detail in managing product roadmaps, project trackers, and documentation. Proficient in analyzing product performance metrics and facilitating cross-functional communication to support product management and operations.

Highest-signal resume keywords

Product ManagementProject TrackingAnalytical ThinkingDocumentation ManagementAgile Development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project ManagementData AnalysisDocumentationFeature TrackingWorkflow ImprovementSoftware Development UnderstandingQuality AssuranceProduct RoadmapsCustomer Feedback OrganizationBasic Programming

Soft Skills

Strong CommunicationOrganizational SkillsProblem-SolvingAttention to DetailProactive Approach

Tools & Technologies

ClickUpJiraTrelloNotionGoogle SheetsExcelSQLAutomation ToolsDashboardsCollaboration Tools

Industry Keywords

Product OperationsSaaS ProductsE-Commerce PlatformsDigital HealthHealthcare Technology

Tech Stack

Tools & technologies

JavaScriptPythonSQLTypeScript

About the role

Key responsibilities & impact

Support the day-to-day operations of Bask's product management team.
Maintain product roadmaps, project trackers, development backlogs, and release schedules.
Track feature progress, outstanding issues, and project dependencies with product managers and engineers.
Organize, categorize, and summarize customer feedback, feature requests, and bug reports.
Prepare product planning meetings, development reviews, and release discussions.
Document meeting decisions, action items, project updates, and follow-up ownership.
Coordinate product launch preparation, including documentation, testing status, and cross-team communication.
Maintain release notes, product documentation, internal guides, and process checklists.
Communicate product changes and gather post-release feedback with customer success and operations teams.
Monitor product performance metrics, feature adoption, and operational reporting.
Build and maintain spreadsheets, trackers, or basic dashboards.
Identify opportunities to simplify or automate repetitive administrative tasks and internal processes.
Improve documentation of product requirements, technical issues, and development priorities.
Coordinate quality assurance by tracking test results, bugs, and unresolved issues.
Research product operations tools, workflows, and best practices.
Participate in cross-functional discussions from product planning through development and launch.
Own smaller operational improvement projects, including documentation cleanup, reporting, and workflow organization.
Ensure important product information is accurate, accessible, and consistently maintained.
Present operational findings and process improvement recommendations to the product team.

Requirements

What you’ll need

Strong interest in product management, product operations, and software development.
Foundational understanding of how software products are developed, tested, and released.
Experience organizing projects, tracking tasks, analyzing information, or improving workflows through coursework, personal projects, internships, or professional work.
Strong organizational skills and ability to manage multiple responsibilities.
Excellent attention to detail, particularly when maintaining documentation, trackers, and project information.
Strong analytical thinking and problem-solving skills.
Comfortable using spreadsheets, shared documents, and common collaboration tools.
Ability to organize complex information and communicate clear updates, findings, and next steps.
Strong written and verbal communication skills.
Ability to work effectively with product managers, engineers, designers, and customer-facing teams.
Ability to learn new software tools and technical concepts quickly.
Proactive approach to identifying problems and following through on assigned tasks.
Ability to work independently while keeping stakeholders informed of progress.
Comfortable working in a fast-moving environment with changing priorities.
Nice to have: Previous coursework, internship, or project experience in product management, project management, operations, software development, or business analytics.
Nice to have: Experience using project management tools such as ClickUp, Jira, Linear, Trello, or Notion.
Nice to have: Familiarity with Agile development processes, sprint planning, or software release cycles.
Nice to have: Experience maintaining project trackers, documentation, dashboards, or reporting systems.
Nice to have: Familiarity with Google Sheets, Excel, SQL, or basic data analysis.
Nice to have: Experience organizing customer feedback, support tickets, bug reports, or feature requests.
Nice to have: Familiarity with product roadmaps, user stories, acceptance criteria, or development backlogs.
Nice to have: Experience documenting workflows, creating process guides, or improving operational procedures.
Nice to have: Familiarity with JavaScript, TypeScript, Python, or another programming language.
Nice to have: Experience using automation tools or AI-assisted workflows to improve productivity.
Nice to have: Experience working with SaaS products, e-commerce platforms, or consumer-facing applications.
Nice to have: Familiarity with product analytics, feature adoption metrics, or operational KPIs.
Nice to have: Interest in telehealth, digital health, or healthcare technology.
Nice to have: Examples of projects demonstrating organization, initiative, analytical thinking, or process improvement.