FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Senior Product Manager, Patient Experience
Bask Health. Own the product strategy, roadmap, and execution for Bask's patient-facing platform .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in product management with a focus on patient-facing platforms, including product strategy, roadmap execution, and cross-functional collaboration. Proficient in utilizing data-driven insights to enhance user engagement and streamline complex workflows in healthcare settings.
Highest-signal resume keywords
Product Management ExperienceTechnical Understanding of Software DevelopmentProduct Discovery and Roadmap ManagementCollaboration Across Engineering and Design TeamsExperience with Patient Portals and Digital Health
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Product StrategyRoadmap ExecutionUser ResearchAPIsSoftware DevelopmentSaaS PlatformsQuantitative Data AnalysisFeature Adoption MetricsTask Completion MetricsAutomation Solutions
Soft Skills
Excellent Communication SkillsAbility to Manage AmbiguityIndependent Work Capability
Industry Keywords
Patient EngagementHealthcare SoftwareTelehealthDigital HealthMedication RefillsHealthcare PrivacyRegulatory ConsiderationsConsumer-Facing ApplicationsE-CommerceDirect-to-Consumer Platforms
About the role
Key responsibilities & impact- Own the product strategy, roadmap, and execution for Bask's patient-facing platform
- Lead improvements to the patient portal, messaging, treatment status, medication refills, and renewals
- Identify friction points in patient workflows and develop solutions that improve usability, engagement, and retention
- Work directly with engineers and designers to define requirements, evaluate technical tradeoffs, and ship high-quality features
- Translate customer feedback, user research, and business needs into clear product requirements and priorities
- Collaborate with clinical, pharmacy, and operations teams to ensure patient-facing experiences work seamlessly with underlying workflows
- Define and track key product metrics, including engagement, feature adoption, task completion, and retention
- Lead product discovery, experimentation, development, launch, and post-launch iteration
- Balance short-term improvements with long-term platform scalability and reliability
- Identify opportunities to simplify complex workflows through automation and thoughtful product design
- Communicate product priorities, decisions, and progress clearly across engineering, design, and business teams
- Take end-to-end ownership of product outcomes rather than simply managing feature delivery
Requirements
What you’ll need- 5+ years of professional product management experience building and shipping software products
- Proven experience owning a product or major product area from discovery through launch and iteration
- Strong technical understanding of software development, APIs, integrations, and modern application architecture
- Experience working directly with software engineers to define requirements and make technical tradeoffs
- Experience building consumer-facing applications, SaaS platforms, or products involving complex user workflows
- Strong product discovery, prioritization, and roadmap management skills
- Ability to use quantitative data and qualitative feedback to evaluate product performance and guide decisions
- Experience collaborating across engineering, design, operations, and business teams
- Excellent written and verbal communication skills
- Demonstrated ability to work independently, manage ambiguity, and deliver measurable product improvements
- Experience with telehealth, digital health, patient portals, or healthcare software (nice to have)
- Familiarity with patient engagement, treatment tracking, medication refills, or recurring healthcare services (nice to have)
- Previous software engineering experience, hands-on coding experience, or a Computer Science background (nice to have)
- Experience with subscription-based products, e-commerce, or direct-to-consumer platforms (nice to have)
- Familiarity with healthcare privacy, security, and regulatory considerations (nice to have)
- Experience working at an early-stage or high-growth technology company (nice to have)